- Average user rating: 2.5 stars out of 9 reviews Back to product review
- My rating: 0 stars
Full user review
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1 out of 1 people found this review helpful
1.0 stars
"Avoid this product, no customer support from Toshiba"
Pros: Picture and sound was good. Fairly easy to operate.
Cons: DVD player developed problems within a few weeks and got worse. Toshiba doesn't support unit, evidently something to do w/ the "XD" model.
Summary: Don't buy unless you are feeling lucky because if it has problems, you won't get it repaired. Had troubles w/ unit powering up, had to unplug/plug back in to get it to power up. Then it stopped opening up. Of course by now it is over 1 month and too late to return, my mistake for waiting so long. Tried to contact Toshiba at 866-583-7353 for service, waste of time but does give your blood pressure a boost. Never could get a person on this #. Called Toshiba America 800-631-3811, talked to a person, explained problems w/ the other #, absolutely no help, refused to let me talk to supv. Good name in electronics now but not for long, if they keep up this kind of service. I won't touch another Toshiba product. If you purchase this, understand that you are buying the product without a warranty!
- 1 reply to this review
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Haven't tried customer support, but video on mine died within a couple months of purchase.
Where to buy
Toshiba XD-E500:
$49.88 - $66.80
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$49.88 | Yes |
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$49.88 | Yes |
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Amazon.com Marketplace
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$66.80 | Yes |
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