- Average user rating: 2.5 stars out of 34 reviews Back to product review
- My rating: 0 stars
Full user review
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2.0 stars
"Poor performance"
Pros: Update firmware available
Cons: intremittant recording problems persist
Summary: As a user of this product, I can say from experience that most of the negative reviews are true. However, since the Gateway is really the Lite-On model LVW-5001, to remedy the major recording problems I contacted the original manufacturer of the recorder (Lite-On, http://www.liteonamericas.com). They provided me with the following information to update the recorder software:
Please use the follow serial # to obtain the file update; there should be 2 files: 1 for software update, and 1 for firmware update.
010143-1143-F2S8
Please follow the instruction from the website and make sure to unzip or unrar
the files before burning it to CD, and burn 1 file per CD.
After updating my recorder software, I have significantly less problems with this recorder. Every now and then I may have to unplug it, to let the system reset, and then it works fine. Gateway has discontinued selling this model due to its poor performance. You can press Gateway for at least a $100 in-store credit as compensation. Good luck!
