"2 months in the shop still not working!"0.5 starson by MoDaug
Pros: Good price
Cons: Not cross compatable with other devices
Summary: Finalized disks would not play on my PC or friends dvd player. The Unit would not read the firmware upgrade disk that sould have corrected the compatabilty issue. After 2 months in the Panasonic approved service shop, replacing the Ram unit and Reader, they were unable to fix it and sent it back to Pansonic. After getting it back nothing has changed, windows xp sp2 still cannot recognize the disk format and disks do not play on other recorders. Costomer service wants to send the unit to illanois for more work, I just want to be done with this. I have spent 4 months on the phone and running the unit around and it still does not produce disks that are readable on other devices. I am very dissappointed with this product and the run arround that I have been going through all for naught.