"Frustrating and time consuming software glitches."2.0 starson by mrmayne
Pros: Easy to read and use when working properly. Most books available in bookstore and account setup makes ordering new books simple. Good battery life and no problem reaching Kindle support, which I have used extensively.
Cons: Now using my third latest generation Kindle IN SIX WEEKS. 1st Kindle worked fine for two weeks then started to spontaneously shut down and reboot. Second Kindle would not connect to 3G. Third Kindle (after 1 week) having the same problems as 1st.
Summary: I could probably live with the frequent spontaneous shutdowns, reboots and lost reading locations if my first Kindle (a previous generation) did not spoil me with perfect operation. My wife has inherited that Kindle while I try to resolve the frustrating problems with my newer version. The Kindle technical support staff has attempted several fixes, including reloading the operating system. Also, they did not hesitated to replace the first two Kindles when their fixes did not work. Now that the third Kindle is doing the same thing as the fiirst one, I have to conclude that there is a software glitch that cannot be fixed by replacing the third Kindle. I also read a review with the same complaints as mine. My next step is to try to replace this Kindle with the previous generation Kindle. I hope that they still have those in stock.