"My kindle died and tech support costs $45.00."1.0 starson by janinalameda
Pros: Loved everything about the kindle - until the screen went half blank and it wouldn't work.
Cons: My kindle is 2 months old and I just started using it a few weeks ago. Then half the screen went blank and that was the end of the kindle. I followed all of the troubleshooting steps on Amazon.com but nothing helped. Saw many other similar problems. U
Summary: WARNING: If you buy a Kindle, you'd better hope that it stops working within the 30-day maximum return/replacement period. Otherwise, like me, you'll be stuck with no reader unless you feel like paying an additional $45.00 for tech support. My advice: Buy electronics from a store, not online. Why did I trust Amazon.com to stand by their products? Dumb, dumb, dumb.