"Not for your teenager"1.0 starson by brmcc
Pros: Have yet to actually use it.
Cons: Gift/teen model.
Clueless, 1+hr plus, hand-it-to-the-next-guy phone support.
Summary: Got for my daughter. Turns out she can't access my book egift card or 'free' items without her own credit card. Asked 5 people on phone support what is the idea, and they were with no answer. They apparently didn't think there would be users without credit cards. -1 for that, -1 for uneducated (on the product) support personnel, -1 for having to be on hold for a long time for the privilege, and -1 for the gift model.