Pros Device can serve as a cheap portable pdf reader and can also read the popular opensource EPUB format.
Cons Speed: Sluggish.
Display: No backlight, glare, only 200% zoom.
Features: No highlighting.
Stability: Frequent resets.
Pagination: Does not always work correctly.
Customer Service: Communication can be difficult.
Customer Satisfaction: Poor policies.
Summary Speed: Device is sluggish.
Display: Screen has no backlight and glare is an issue when using supplemental illumination. Zoom feature for pdf's only goes to 200% so you may require a magnifyer for some pdfs.
Features: Device lacks highlighting.
Stability: Accidentally depressing the a key (power key?) for a couple of seconds can send the device into an endless loop and require a reset to turn-off.
Pagination: Pagination does not work correctly when reading pdfs in lanscape mode using zoomed pages. If you navigate from the bottom of the page to the next, you are placed at the bottom of the next page and must scroll up to the top. Very annoying.
Customer Service: Communication can be difficult with offshore attendants, despite their politeness.
Customer Satisfaction: All eBook sales are final despite some products being of unacceptable quality and deceptively advertized on the kobobooks website.
Received my Kobo WiFi eReader for Christmas. No highlighting ability, no backlight, sluggish performance.
Also, I made my first eBook purchases using a $25 giftcard along with discount coupons. My purchase was for 2 EPUBs at kobobooks by Cram101 - advertised as Textbook Outlines for two popular Health Physics textbooks. I was very disappointed to find but a bunch of definitions or summaries for some of the 'terms' found in each chapter. No context provided concerning the 'subject' that is being taught and no equations whatsoever - very strange for what is purported to be a textbook outline in physics. Worse still, many of the same terms appear redefined from chapter to chapter, often containing completely unrelated subject matter (Newt Gingrich brought into the mix because the unit of Newtons was used)- very dismaying - apparently the creation of some automated process or bot and were clearly never properly QA'd by neither the publisher nor Kobo. I asked for a refund and recommended that they pull the offending products from their website. They merely responded that they were sorry for my inconvenience but that all sales were final.
I cannot recommend Kobo products based on my experiences with the sluggish eReader, my difficulties in with oral communication with the customer service department, and with my dissatisfaction with their lack of concern for customer satisfaction and for the quality of their advertiised online products (which appear without any means of rating on their kobobooks website).
Pros So with Boders bankrupt I was able to pick it up for 69.99 Great Price and I always thought that E-Readers were stupid but its actually Good Better go say sorry to my friend whom i made fun out of for buying Kindle
Cons Slow compare to other E-readers but bearable
Summary Go get it if u can at 70 or less check ur nearest Borders Store
Pros I find this to be the lightest reader. As a writer, it is easy to put your own books on it for reading. Battery life good. optional sd card slot holds LOTS of books. Stays on the page you are reading when you power down.
Cons A bit slow to boot up. Learning curve for efficient operation .
Summary Great bang for the buck - special promo - $99 I am very pleased so far.
Pros Same as all readers. Light and portable.
Cons I neverf get more than a couple of hours reading with each charge. Kobo e-store is a rip off. I ordered and paid for a book that never arrived. Completely ignored by the help team. First book arrived o.k. Suspect that they sale books not in stock.
Summary Absolutly no trust in kobo. They knowingly put a product on the back with flaws and expect buyers to use a firmware update that only partially fixes the problem. There e-store is unable to send off books thats are paid for and offer no reinbursement.
When I return from winter holiday I'm getting a kindle and only use the kobo for library downloads. This company deserves to go broke.
Pros I tested quite a few e-readers before deciding - it is light - about as much as a paperback book, and easy to navigate. Love the click through buttons - so many touch screen readers are too slow and off (I do like the iPad but that is a computer).
Cons No cons to report!
Summary I really think it is a fantastic way to carry around a ton of books and expand my library (it came pre-loaded with 100 classic books - some I have read but some I haven't). I love to read so it is really nice to have so many great titles so close at hand! I have the wi-fi Kobo and my whole extended family (18 in all) tried to take it home with them this weekend! I am a Kobo Community Manager and am happy to work for She's Connected on this product.