Pandigital Multimedia Novel (black)

I have nothing but awful things to say about the cheap, very breakable screen on the Pandigital eReader. After our first one shattered without even knowing it happened, we went out and bought a second one only to have it happen again THAT NIGHT. Granted this time it tumbled off the nightstand, but it was only 30" down to a carpeted floor. When I called customer service they were not interested in helping me in any way. Not only that, but she said that because the glass is installed through a "third party vendor" they do not even know where to send it for repair - what a joke! It is a poor design backed by ZERO CUSTOMER SERVICE and I will NEVER buy another product from this company again. Apparently their motto is take the $$$ and run.

I wanted just for reading books. Sometimes it works, most times, not well. Turning pages, by swiping your finger, sometimes works, sometimes only after multiple attempts. This is a replacement model for me, as first one didn't work and company would only replace, not refund, even with a receipt. Now, it turns itself off if power gets below about half. So I can use it by never turning it off, and plugging it into power constantly. Sent an e-mail to customer service about this 2 weeks ago, and still haven't received a response. Customer service via telephone might be harder than getting through to the President! Stay away from this. I am going to get a real e-reader, not a complete disappointment like this.