- Average user rating: 3.5 stars out of 26 reviews Back to product review
- My rating: 0 stars
Full user review
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9 out of 9 people found this review helpful
5.0 stars
"I can't believe it's FREE!"
Pros: Quick, simple and intuitive. Forget Remote Assistance!
Cons: I've only had the chance to use it once thus far.....
Summary: Living far from mom & dad, who happen to be quite computer illiterate, I was having trouble being their phone tech support guru. I tried Remote Assistance, but it always failed and NOTHING I found on the boards and forums helped. But someone suggested LogMeIn.com and it was perfection from moment one. My dad thinks it's cool. Mom will sh*t her pants next time she needs a hand.
Only issue I had was I couldn't remotely select the Access/Deny buttons on the pop-up messages from ZoneAlarm. But as one of my parents will be sitting there while I work some remote tech support, it's not even an issue!
I couldn't be happier with this product. I'm still smiling!
