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Entered CNET Catalog: 09/08/2001
SKU: 301614
Manufacturer: Symantec Corporation
Manufacturer description
WinFax Pro enables you to stay in closer contact with your clients and colleagues, reach out to new customers and look more capable and professional in the process. It makes sending and receiving faxes right from your PC, as well as adding intelligence, automation and quality, remarkably easy. Communicate more easily, quickly, and efficiently with colleagues, customers, and prospects. Bids, proposals, correspondence, invoices, and purchase orders can all be faxed in seconds. You'll save time and money every time you fax. Every fax will be transmitted clean and straight, with laser-print quality. Are you sending the same fax to more than one person? WinFax Pro sends to any number of people in one quick step, instead of forcing you to feed the same pages over and over. Send and receive faxes from anywhere - if you have a cellular phone, you don't even need a phone jack. Need a hard copy of a document? Just fax to the hotel front desk - no need to invest in a portable printer or pay copy center charges. You can automatically forward faxes to wherever you'll be, or remotely retrieve them from wherever you wind up. Organize faxes into categories by creating different folders; view them in convenient thumbnail form. Automatically keep a detailed log of all the faxes you send and receive - never lose a fax again. Send your faxes as files - and recipients can import them into applications like word processors and spreadsheets and work with them without retyping. Or, turn faxes you receive into editable text, using Xerox Textbridge Optical Character Recognition.User opinions
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User Rating: 
3/10
When its good its great..when its bad its horrible
Pros: Did work well doing mail merge and sending faxes
Cons: Hope you never have problems because. you're SOL..
I then uninstalled and then my entire system crashed. Took it to a computer store and they said this happens a lot with this program. Cost me $200 in repairs and two days reinstalling everything.
I really could use a program that can do a mail merge from ACT but I just dont dare try this one again.
User Rating: 
1/10
It was a terrific product in its day
Pros: Everything you could ever want in a fax software
Cons: No lonter supported
Consequently, Symantec released the product to the public domain.
Sadly, Winfax Pro is useful only for those with legacy operating systems.
User Rating: 1/10
I HAVE USE WINFAX FOR 20 YEARS AND COULD NOT IMAGINE HAVING ANY OTHER FAX SYSTEM.
Pros: FANTASTIC DETAIL AND EASY TO USE.
Cons: TRYING TO MAKE THOSE EAST INDIAN'S UNDERSTAND WHAT I AM LOOKING FOR...ALL I GET FROM THEM IS SUPPORT FOR WINFAX IS DISCONTINUED!!! THEY ARE LIKE A BROKEN RECORD
I WOULD NEVER HAVE COME ACROSS THIS REVIEW IF IT WASN'T FOR THE FACT THAT I WAS SEARCHING FOR ANOTHER FAXING PROGRAM ON CNET.
IF I APPEAR TO BE ANGRY...I AM!!!...I HAVE LOST IMPORTANT COMMUNICATIONS THAT HAS AFFECTED MY LIFE BECAUSE OF THIS CRAP PROGRAM.
IF YOU WANT TO EXPERIENCE THE SAME FRUSTRATIONS THEN WASTE YOUR MONEY BECAUSE YOU WILL NOT GET ANY HELP FOR THE MONEY YOU SPEND!!!
User Rating: 3/10
Symantec - not a company to deal with
Pros: Used to be a good product...
Cons: Not any more...
Same is true if you try to check for an update or an upgrade.
Yet, I have accidentally discovered that versions 10.03 & 10.04 exist?
Even though the product?s documentation specifies where to get support, it is not available. These folks are simply criminals.
Symantec removed any 800 #s, even for sales. When you check their website, they removed even their local phone #, leaving only their address.
Winfax 10.02 claims to be Windows 2000 Pro compatible but is NOT. It works only in Administrator mode and would not work in User mode, where one should really normally login and how true W2K compatible applications normally work. This is a typical pattern of Win 95/98 applications, that their vendors massaged then only a little bit if any, and claim that they are W2K compatible.
Symantec?s main business recently is offering protection for a fee against viruses they probably create (probably indirectly) ? in short, a mafia par-excellance.
User Rating: 
2/10
Symantec does not support this product and will not answer questions their staff is rude and hateful
Pros: There are no Pros to a product not supported by its maker.
Cons: no one should sell products they don't support
User Rating: 
9/10
Great Program! Pays for itself over and over
Pros: receive your faxes to your PC-print the ones you need-delete the others WITHOUT any paper, ink, or toner wasted!
Cons: only one small one-you cannot answer an incoming voice call on your fax line and then manually receive if the call turns out to be a fax.
User Rating: 9/10
Excellent Product
Pros: Many! Being able to receive faxes to hard drive
Cons: None that I know of yet
User Rating: 1/10
Totally worthless!
Pros: It uninstalls.
Cons: Hangs in a heartbeat.
User Rating: 1/10
WinWhacker 10.02
Pros: Good training program for WinXP repair technicians
Cons: Doesn't handle faxes to well
My opinion is that a class action lawsuit against Symantec is in order.
User Rating: 2/10
Works Stand alone but done use XP Service pack 2
Pros: Works on windows 98 or 2000
Cons: Does not work with XP has NO support (paid is India)
Unless using this with windows 2000 or newer save yourself the headache and a little bit of money and skip this product. It used to be but is no longer supported as no new development has happened in several years.
User Rating: 1/10
Winfax Trash
Pros: Wincrap Pro
Cons: Crap Winfax
User Rating: 
4/10
WinFax Pro is not Pro enough
Pros: Flexability and accessability
Cons: Stability and graphical editing
First and formost is the stability of the program and that many other software and Windows itelf has compatability issues. I have never understood why a fax program causes so many problems for other programs. Staring Winfax with the lates McAfee virus update - causes my computer to goto 100% CPU usage and never comes back - even stoping the clock.
I also have never had a good experience with symantec tech support, so for most problmes I do not even bother anymore.
As for graphics - to design a coverpage they include a basic designer - that is not quite WYSIWYG. It seems to be the same interface they have been using for 10 years. Layouts shift it is difficult to allign objects - just not what I would call a PRO tool.
I have not found much else on the market to do what WinFax will do however.
The biggest plusses are
Fax Merging (although the interface to my ACT database has never worked right and will not be included in the new versions of ACT)
Ease of compiling a fax from different applications - once the fax has been started, but not sent you can add pages from any program easily.
User Rating: 1/10
Useless product
Pros: A basic fax server
Cons: It is blocked from running on Windows 2003 Server
We have servers in our main support room where the telephone lines and Internet access terminate. I can't believe we need to install a non-server with our servers to "serve" our fax requirement.
We had an older version of this product running on a Windows NT Server with no problems. After our upgrade to the new 10.0 release, it not only won't install, it does so in a very amateurish fashion. There are no warnings; no errors except "WinFax Printer Add Failed. Error Code -> 1930". Then the install application hangs and needs to be killed through task manager.
This is after it has tested the modem and done all of the set up activities.
What a piece of sh*t!
User Rating: 3/10
I'm suing these BASTARDS
Pros: No way I'm letting them rip me off with this fraudulent upgrade, they either pay up or I'll take legal action
Cons: This is in no way XP compatible as they are fraudulently misrepresenting.
User Rating: 3/10
CRASH CRASH CRASH CRASH
Pros: Sends faxes, when it works.
Cons: Unstable in XP. ABSOLUTELY. No patches, no fixes, no upgrades.
User Rating: 
7/10
Works well, if it works
Pros: I have used WinFax in the past and found it very useful and effective.
Cons: Then I installed it on a computer that had XP installed on top of ME. The system immediately became unstable and regularly crashed on startup. Winfax however ran reasonably well. Then I put in a new hard drive and did a clean install of XP. Now when I
User Rating: 3/10
WinFax Pro 10.02, outlook 2002 and XP not works ALL
Pros:
Cons: I been using winfax pro 10.02 with outlook 2002 on windows xp pro. and I am not happy at all. Winfax Pro 10.02 seems having many problems with outlook 2002 and HP scanner/printer products. Not worth spending your money on this version (WinFax Pro 10.02)
User Rating: 3/10
Could be a great product - sadly is not
Pros: The obvious - great featureset...not many other options out there in this category...BUT
Cons: Unfortunately for my main fax-using client this package has eaten up about $8000.00 CDN of my time and sweat just to keep it running the last six months. The user has about 28000 faxes in the data folder. The user has tried to get her work done during per
User Rating: 4/10
Go back to 10.0
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User Rating: 4/10
WXP Compatible? Hahahahahah!
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User Rating: 
5/10
10.02 is NOT and XP product
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User Rating: 3/10
Junk! Stay clear of Winfax!
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User Rating: 5/10
Thanks for sparing me
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User Rating: 4/10
does not work well with XP
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