"I Like Mind"on by bob.mcclenahan
Pros Reliable, easy
Summary I own the first gen Drobo and really like it. I don't notice the performance being slow, as it's a backup drive and runs only when I sleep. I've never had any issues with it. If you can handle the cost, I'd say it's a good solution.
Pros Shiny, black
Cons Cut me, bad service, prone to instability
Summary Before I begin, I want to say that the unit suffered from problems and would reboot seemingly at random, quite often.
I was keen to get this device up and running to back up my gigabytes of photos, as I am a professional photographer. I was willing to overlook the slow performance (in line with the review), and I even recommended it to a few of my peers, until about a week later when one of the hard drives crashed. Recovery of data on this thing is really miserable. I called tech support and was put on hold for over 2 hours. Then, when I finally got through, I was told that I had set it up wrong when I had clearly followed the directions. Even after following the advice of the customer service representative, I couldn't recover the data. Good thing that I hadn't deleted my photographs from my RAID array or I would be out years of work thanks to this product!
Pros Fast, redundant, safe and simple, perfect for photos
Cons Ethernet needs to be integrated into Drobo unit
Summary I have to agree with the other posts here. After waiting to receive my Drobo 2nd generation for a couple of weeks, I just tried transferring my photo gallery to the new Drobo using FW800 and it was very fast, much faster than the older USB only version. I now have two Drobos because my storage needs are huge and cannot fit on just one Drobo with the capacity limitations of current hard disks. Drobo is in my opinion the best storage product for my photography needs on the market - hands down. The review slams the new Drobo for being slow, but given my experience I have no idea how he came to this conclusion, except to say that the "official response" from Data Robotics must be accurate. How unfortunate that such a cool, innovative and easy to use product gets an unfair review from a professional reviewer. I love my Drobos and if it were not for them I would not have peace of mind for my priceless images. Bravo Drobo!
Pros Easy to set up
Cons Didn't work
Tech support tried to fix things by having me buy another hard drive... but it yielded the same result
Summary I have decided that instead of pumping more of my life and money into the failing Drobo, I have purchased another system that so far is proving to be much more efficient and effective for roughly the same price.
I am selling my Drobo and giving up on it. It was broken for a large majority of the time requiring countless hours of unsuccessful troubleshooting.
I'm not sure that I have any more to say other than I owned it for a year and a half and it was down for months at a time. When I was instructed by tech support that one of the drives was going bad, I spend over $100 on a new drive to find the SAME issue. Tech support was helpful to swap mine out for a refurbished one and again- the SAME result. I hope down the road they can figure out how to get the product to work flawlessly, but with my business depending on a reliable backup, I couldn't afford to waste more money or time on Drobo.
"Great product"on by johnwiley82
Pros does everything the 1st one did, with faster data transfer speeds & FireWire
Cons great buy for the price
Summary Is this review a joke?
I followed Drobo for a long time and this guy is a welcome upgrade to the one that's already out. I bought one and have had none of these problems.