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Average user rating:
- My rating: 0 stars
Full user review
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1 out of 1 people found this review helpful
0.5 stars
"A defective hard drive backed by the worst customer service I have experience in years."
Pros: Makes a great paper weight
Cons: Horrible customer service. No quality control. Drive is remarkably slow. Drive does not shut off by its off button as long as power is still applied and it's plugged into a running computer.
Summary: This drive was defective from the start. It rattled when it arrived and a screw fell out of the fan port. The fan never worked. There is NO phone customer service unless you pay for an extended warranty - even during the initial warranty period. I'm less than 90 days into the one year warranty and I have to pay shipping to get it back to Iomega. NEVER, I repeat NEVER, buy from their online store. At least you have a chance of returning the drive at no additional cost to the customer if you buy it from a store.
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