Manage updates with the Download App
The Solo G3 is preformatted using NTFS and works immediately when plugged into a Windows computer. It also comes with a retail version of Genie Timeline Pro backup software, which worked well in my trials. You can use the Solo G3 with a Mac by reformatting it into HFS+, which takes just a few seconds. You won't be able to enjoy the fast USB 3.0 speed, however, since Macs generally only support USB 2.0.
Performance
I tested the Solo G3 with both USB 3.0 and USB 2.0, and it was really impressive with USB 3.0, topping the chart in both writing and reading, registering 109MBps and 111MBps, respectively.
When used with USB 2.0, it wasn't as impressive, however, with just 26MBps for writing and 32MBps for reading. Both were below the average on the chart. That said, if you really want to get the best out of the drive, make sure you use it with USB 3.0, which can be easily added to a desktop via an add-in card.
The Solo G3 worked very quietly in my testing, emitting no sound or vibration. You won't feel any heat, either, probably because that is absorbed by its thick layers of protection.
(Longer bars indicate better performance)
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Read | |
Write |
(Longer bars indicate better performance)
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Read | |
Write |
Service and support
As with the Solo Pro, ioSafe backs the Solo G3 with a one-year data warranty that includes the company's Data Recovery Service, which takes care of getting the data back for you should disaster strike. In case the hard drive is so badly damaged by fire or water that an expensive forensic recovery service is required, the warranty will cover up to $2,500 of the cost. Customers can upgrade to a three- or five-year warranty for $50 and $100, respectively.
On top of that, the drive also comes with a three-year warranty against defects.
Other than that, you probably won't need much support for the drive. Nonetheless, the company's toll-free technical phone support can be reached from 9 a.m. to 5 p.m. PST, Monday through Friday. At the company's Web site, you'll find FAQs, downloads, user guides, and other support-related materials.
Conclusion
Good-looking, fast, and quiet, the new Solo G3 makes an excellent backup solution for those who are in need of a device that keeps their data safe should disaster strike.
What You'll Pay
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Quick Specifications
- Hard drive size 1 TB
- Storage Hard Drive / Hard Drive Type External hard drive
- Form factor Full Product Specifications
CNET editor Dong Ngo has been involved with technology since 2000, starting with testing gadgets and writing code for CNET Labs' benchmarks. He now covers networking and storage, and also writes about other topics from online security to new gadgets and how technology impacts the life of people around the world. Full Bio
