Pros IT is HUGE-Too bad it doesn't work
Cons Where do I begin? Software provided is unstable and incredibly slow, firewire 800 isn't recognized by windows xp, firewire 400 takes forever, retrospect is absolutely the worst piece of software
Summary Sure it is a nice idea to have such a huge storage space to back up my system, but the way this thing is set up really sucks. I had to RMA my first one b/c windows XP wouldn't recognize the drive when it was plugged into firewire 800. I had to use USB 2.0 to install the software and it was soooo slow I couldn't bare the thought of going thru that for the duration of me owning this monster. So, I installed the crappy software they provide with this drive and when I try to initiate it, it takes 2 minutes for the main menu to show up. You might be thinking my computer system is slow-NOT at all. I have an AMD 64 FX55 processor, 4 Gigs of RAM, on a DFI nF4 MOBO. It is not slow at all and it should not take that long for any program to load up. I thought photoshop took long, well this program takes the cake. Anyway, after formatting the drive I tried plugging it into a firewire 400 to see if that would be any better-that is when all hell broke loose and it crashed my system. I called the help center at Maxtor and they suggested all of the steps I had already tried: sequentially power off and powering back up, trying different ports, trying to reinstall the software, but all to no avail. That is when they said that perhaps my firewire 800 interface on the drive was faulty. Well, after several trials and having my system crash on me numerous times I requested a replacement from NEWEGG.COM and they were more than willing to help me out-Thank GOD for Newegg.
I received my second drive After going thru this for the second time with a new drive and new install, I was able to get the thing to stabilize and not crash my system using firewire 400. Firewire 800 connection is still non-existent. The one touch manager & the retrospect program is still incredibly slow and the useless, retrospect program is still not functioning correctly (I have access to the one touch manager, but when I try to establish the setting for retrospect it either makes my processor cycle for 30 minutes (all the while me thinks the dumb program is analyzing my drives to prepare it for backup- dumb me the software is just using up 100% of my processor so I can’t run anything else) or it never initiates and is stuck in the please wait mode. I suppose I can drag my files over to the drive and have it save my files manually, but what’s the use of paying $800 for a drive that is supposed to backup at the touch of a button? In summary, the drive is slow, the software is poor and the one touch button doesn’t program easily with windows xp. I have no idea if anyone else is having the same sort of problems, but I tried doing research before buying this product, but I had no luck finding user opinions; I had to rely on the professional reviews and they are never as helpful. Theoretical reviews do me no good! Thus, I hope this review helps someone else out when they are looking for a back up drive.
Pros Lots of storage if you don't my mind USB
Cons Firewire 400 did not work; could not connect another Firewire 400 device
Summary Currently I have 6 Maxtor One Touch and One Touch II USB/Firewire 400 drives on my desktop PC. All have worked well for me so when I saw that Maxtor was offering a 1TB Raid drive I was very eager to buy it (actually bought two -- returned one and am in the process of returning the other).
Well, when I connect either one of the Maxtor 1TB Extreme drives to my PC via Firewire 400 (either as the last node in a daisy chained series of drive or directly to my PC), it would not communicate. Works okay in USB but USB devices can not be daisy chained together, nor is it as fast as Firewire 400.
I did not replace my Firewire board, but since it works well with the other drives I fully expected that it would work well with this drive (silly me). Further if I connected one drive to my PC via USB and then the 2nd drive to the 1st by Firewire 800, I could not find the 2nd drive.
Bottom line -- This product is to be avoided, especially at its current price.
One question I have - how did the Cnet staff test this drive? Did they really connect it to a PC or simply look at the specs? If they connected it to a PC, what was the configuration, drivers, etc.
Pros Raid 1 support
Cons Fails to mount on startup and an-mounts unexpectedly
Summary Everyone should avoid this product. I have returned 3 of these drives -- every one has the same problem; does not always mount and it n-mounts for no reason at all throughout the day. Customer support is not existent - just try to leave a message and see if you ever get a response.
The so called Editors Choice rating is really misleading and should make you wonder if it is influenced by the ads Maxtor (Seagate) places on their website. Cnet should remove their rating for this product - because if they REALY believe this is the best drive in the category, I can no longer take their rating seriously. Lesson learned, look at USERS ratings, they are truly unbiased and from the look of it -- this product should never been released to the public.
"unsatisfactory"on by moesmand
Pros capacity, speed
Cons no reporting on RAID1 failures, after powershutdown it cannot reconnect to pc without system reboot, no documentation for actions when one RAID1 disk breaks down
Summary Documentation for RAID1 is poor and directions on handling the situation when the first disk breaks down are missing. This takes the security-value out of the RAID1 mirroring. The handling of breaking a mirror and reestablishing is not described and not even avaible when you contact Maxtor support. Conclusion: I shouldn't have bought it.
Pros All that is missing is an Ethernet port
Cons You only get 931GB and not the full 1TB
Summary I must have lucked out as I have three of these guys and have not had a problem with either of them Mine are currently connected to a FW800 controller by SIIG (PCI-X) and I get huge data throughput. I use these drives in my data backup for my company. You also don't need to use their software to use the drive - the drivers are located on the CD and that is all I needed to get it to work with FW800 (didn't need to set it up with USB first as someone mentioned). This may be a limitation of Windows, but it would be nice to get somewhere close to the 1TB of formatted capacity when running in RAID-0 instead of 931GB (I'm losing 70GB to the overhead?!?) which is why I give it a "Very Good" rating and not "Excellent".