"Faulty software"on by XMbIPb
Pros The more data you trust it...
Cons ... the more data you'll lose !
Summary OK... so I shelled out almost $290 for this thing. Now it's pretty much a paperweight. I've had it for about three weeks now. It worked for about five days (total). The problem is software (I think). I've reinstalled the driver four times by now. The hard drive works for a day or two, then it stops. Just sorta sits there and blinks it's supid synch button at you. Then you have to delete the "Maxtor one touch" programs and drivers from your computer. Then you have to re-install them, because Windows XP does not recognize it via its "plug and play" feature. If you run either "device manager" or "install hardaware" applications, you will get a "cannot run the device [code 10]" error message. IF you try to contact Maxtor, you will be told that it is a problem with YOUR computer and NOT THEIR DRIVE (!!)
So... If I may suggest, do find something else to do with your money....
Pros Size, Price and Name: MAXTOR
Cons Maxtor SOLD, Care less for inventory in field
Summary So first I say the size (500gbs).. Come on now… that’s a lot of movies. Next I say Price… Well since my job purchased it for me… It obviously cost me nothing.. 2 for 2. Now the Name… Maxtor hard drives have always been good to me and my co-workers, I worked very closely to our IT department and they always recommended MAXTOR. So I figured Great. 500gbs ZERO $$$ and a reputable name… Boy was I WRONG…
Just like another reviewer by XMblPB… I also experience the Blinking light. Problem is that I have already downloaded 95 MP4 movies that I converted to this lovely drive, that just sits there and blinks… What made it worst.. the Horrible service I have with Customer service. (SEAGATE – the new owners of MAXTOR) I called them, informed them of the problem and their initial response: “Sir ...please refer to our website and request for technical support”... Huh? Go online?
Well even though I did not pay for this unit. I wanted my 500 gbs. So off to the net I go. Completed my e-mail and here is there response
“With regards to your query, I'd like to suggest you to try a different power supply (from where I’m thinking?? Buy one) and I’d like to know if you can feel the spinning of the drive? (Duh.. I told them that in my initial e-mail)
Please try a different power supply and check if you can feel the spinning and if the drive is detected in computer or I’d suggest you to try in a different system also.” (hmmm because it worked once before on this system and Now it is upset with it and won’t work???)
My response: I used a different power supply from a referring friend, who has the same unit. I also tried to use my laptop computer, my work computer and a Co-workers computer. In all instances, the Maxtor drive spins allows me to open one or two folders, then it freezes... EVERYTIME!!! It is not the power supply nor the systems... It is the driver. Also in the future, when you suggest using another power supply. WHY DON'T YOU SUPPLY IT FIRST? They are not cheap.. Thankfully I have a friend who has the exact same unit. Based upon his experience. I purchased the unit. I should have done my homework..
After this and many calls to Seagate, they approved me to get a new unit… If I wanted it over night I could have it at my house for $50.00 If I wanted my data backed up.. I could do that for an additional $100.00.. or if possible.. Please back up your data on another drive, because the drive Seagate will send you will not be yours but a refurbished unit…
You have some nerves to ask for more money to make me satisfied.
You think I have bigger drives that can hold what I have in this drive?? I am glad that I did not have it at 20% capacity.
You will send me a refurbished unit, because you know that the second time around… Your Techs corrected the original problem?
NO TO MAXTOR!!
Pros Size; easy install;
Cons None so far
Summary I replaced several of my older 250GB One Touch external HDD with the newer Maxtor One Touch III 500 GB (2 newer drives replaced to 2 older drives). Installation in a series of daisy chained drives was a snap; the drives were PC NTSF formatted.
I was able to quickly initiate the file transfer between my old drives (which are still working -- just too small) and the new one. I can not speak for file transfer speed, it seemed slow but then again I was transfering 200+GB of raw and processed photographs. Copying this amount of data, Firewire to Firewire drive took 2-3 hours (I think -- I set it up and left the machine alone).
One very positive thing. Previously my older drives had the dreaded "Write Failure Delay" -- even after I adjusted the registry and set the drive to quick removal. Luckily I have not seen this on the new drives.
Overall I am very pleased. The cost of the new drives is around what I paid for older 300GB which I will replace soon (need more space and what to keep the number of external drives to 6-7).
PS Avoid the Turbo 1TB drive. I unfortunatley have one and it is problematic. Eventually got it to run but only after a HUGE amount of wasted time.
Pros it worked for a while
Cons frustrating when Vista doesn't recognize it. slow.
Summary it worked fine for a while. I had my computer set to sleep and that maybe jack up the power supply card thingy. (obvious IT tech experience I have.) long story short. It worked for two years. then, it wouldn't be recogonized by pc. heard clicking. researched the net. they concluded catastrophic failure. still resolved to retrieve data. opened up the darn thing (carefully). observed memory (guts) inside is comprised of a Baracuda 7500 rpm 500GB hard drive something or rather. went to FRYE's. looked for same product to swap hardware. no joy, dicontinued. hurumph! downtrodden but not beaten. in a moment of brilliance (on my part), thought if the sleeping thing on the pc damged the power thingies inside perhaps all that it needed was a new power supply. so i looked around and came across the "Sabrent 3.5 Sata/IDE hard drive aluminum enclosure with fan" no clue what that meant. bought it for under $30. realized Baracuda drive used a weierd long many pronged coupling and a four prong coupling too (i suspeceted power). plugged them both in. hooked up the USB to PC. turned the Sabrent thing on. SHAZZAM!! computer recocognized the drive. JOY! Transfered data. End of story with the MAXTOR one touch III. Good luck non IT folks! Best wishes & cheers.