Pros Pros: Hard to determine Pros when the device won't even install.
Cons Cons: Wasted my time and energy trying to get this thing to work. Taking it back to the store today
Summary While this seemed like a simple problem, none of the usual fixes resolved the issue. Tried this on multiple PCs and operating systems, all gave the same error. Seagate support was no help at all. Searching their forums showed I am not the only one that has encountered this problem. Others have lost their backup files due to the same error after installation. At least I was spared that disaster.
"Does not work"on by Ed_Jameson
Pros Easy install and initial backup; then failed to work.
Cons Software does not recognize presence of Seagatge drive. Says files are being backed up, but Windows Explorer shows files have not been stored on backup drive. Worse than no backup - - you believe you've got backup, but you don't.
Summary This product is junk.
Pros The drive is plug and play, and the backup software is simple and easy.
Cons Can't think of a thing.
Summary I really like this backup drive. For some reason, I have a problem figuring out Acronis. There are two things I want an external drive to do; either clone a drive or backup specific folders. With just those two choices, I don't understand why backup software has to be so complicated. The software with the Seagate is plain and simple....I love it!
Pros None if you're a Mac owner
Cons 1) Not Mac compataible even though the package says it is.
2) Seagate has no interest in supporting this product if it's on a Mac
Summary I bought two of these drives (one for my PC and one for my Mac). I chose the Seagate product because the package listed it as Mac compatible. I brought it home to find that a few things have to be configured before it will work with the Mac so it's not plug and play. My main issue, however, is that when you move a file from the Seagate GoFlex to the Trash the trash will not empty. If you move the file back to the GoFlex then the Trash will be empty but you're stuck with the original file. If you unmount the GoFlex then the Trash will be empty but will show full again when you remount it.
When I first called Seagate Tech Support I was told by the tech that there's nothing he could do. When I insisted because the package said "Mac Compatible" he told me to use Apple's Disk Repair utility and if that didn't work then tough. Luckily it did work but I had to use it again after I tried to delete the next file. I gave the drive a negative review on Amazon and someone from Seagate support (David B) send me an email asking me to contact them in order to resolve the issue. After a few times of constantly using the utility the problem went away for a couple of weeks so I emailed him that I would see what happens and remove my review in the mean time. Well, it happened again but now I have to use the utility every time I try to delete a file and even then it doesn't always work until I've used it multiple times. I requested help from Seagate at the email address that David B sent and to paraphrase the reply I got was pretty much to go f*ck off.
So here I am, once again, warning everybody that owns a Mac not to waste your money on this product. It may say Mac compatible but it isn't and Seagate has no interest in supporting this product when it comes to Macs. You would think this wouldn't be the case considering the recent popularity and growing market of Mac users.
Seagate if you read this please do not contact me unless your serious about resolving this issue and only then, maybe, will I remove this review once again.
Pros It was fast, portable, and very ascetically pleasing.
Easy to use for a beginner, no question set up and menu.
Cons Pretty much everything else.
Summary It does what it should, store all of your things and flash pretty lights at you so you know it's working, that is, for as long as it lasts. The problem is, you might not get very long out of this product. This specific external hard drive only lasted me about six months before it started beeping at me.
Little did I know that this was the beginning of the end. The next time I tried to plug it in somewhere, it didn't work! I looked around and apparently this is a very common problem with this brand and the company will very happily fix it under their warranty.
That is, fixing it involves deleting all of your data, and they will charge you a very hefty fee to pull the data off the drive so you can have it back. About seven times what you pay for the thing! Needless to say, I saved the money and just got a new drive.