"Dead on arrival - USB Device not recognized"0.5 starson by R3141
Pros: Pros: Hard to determine Pros when the device won't even install.
Cons: Cons: Wasted my time and energy trying to get this thing to work. Taking it back to the store today
Summary: While this seemed like a simple problem, none of the usual fixes resolved the issue. Tried this on multiple PCs and operating systems, all gave the same error. Seagate support was no help at all. Searching their forums showed I am not the only one that has encountered this problem. Others have lost their backup files due to the same error after installation. At least I was spared that disaster.