Seagate FreeAgent GoFlex Pro (500GB)

Pros: None if you're a Mac owner

Cons: 1) Not Mac compataible even though the package says it is.
2) Seagate has no interest in supporting this product if it's on a Mac

Summary: I bought two of these drives (one for my PC and one for my Mac). I chose the Seagate product because the package listed it as Mac compatible. I brought it home to find that a few things have to be configured before it will work with the Mac so it's not plug and play. My main issue, however, is that when you move a file from the Seagate GoFlex to the Trash the trash will not empty. If you move the file back to the GoFlex then the Trash will be empty but you're stuck with the original file. If you unmount the GoFlex then the Trash will be empty but will show full again when you remount it.

When I first called Seagate Tech Support I was told by the tech that there's nothing he could do. When I insisted because the package said "Mac Compatible" he told me to use Apple's Disk Repair utility and if that didn't work then tough. Luckily it did work but I had to use it again after I tried to delete the next file. I gave the drive a negative review on Amazon and someone from Seagate support (David B) send me an email asking me to contact them in order to resolve the issue. After a few times of constantly using the utility the problem went away for a couple of weeks so I emailed him that I would see what happens and remove my review in the mean time. Well, it happened again but now I have to use the utility every time I try to delete a file and even then it doesn't always work until I've used it multiple times. I requested help from Seagate at the email address that David B sent and to paraphrase the reply I got was pretty much to go f*ck off.

So here I am, once again, warning everybody that owns a Mac not to waste your money on this product. It may say Mac compatible but it isn't and Seagate has no interest in supporting this product when it comes to Macs. You would think this wouldn't be the case considering the recent popularity and growing market of Mac users.

Seagate if you read this please do not contact me unless your serious about resolving this issue and only then, maybe, will I remove this review once again.