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"Unreliable and hard to use warranty."
0.5 starson by syblPros: It's portable. It's pretty fast when it works. It's easy to use.
It's shiny. That's all I got...Cons: Defective product. (Second consecutive for me that stopped working after about 6 months. My issues are echoed all over the net.)
Summary: I was very happy with my 2 original Seagate external drives to perform after hours data backups. The first one flaked out after about 4 years of daily use which was an acceptable life for the price.
Next I bought the first little portable one I could find and it worked for about 6 months. I figured maybe it was my fault and that it was full, and I wanted something faster so I ordered this GoFlex after reading good reviews on the tech sites.
This thing was purchased in June. It started showing issues about 2 months ago, after 3 months of daily use. Now it is flat dead. Beeps when hooked up, computer only recognizes it part of the time, and when I got it to spin long enough to run SeaTools tests, it failed all miserably.
The worst part is how obviously intentionally difficult Seagate makes it for customers to take advantage of the warranty. The website support and warranty procedure is a carnival ride that takes hours of repetition and frustration. Only to end with everything but the address to mail the piece of garbage back to them. Then they ignore emails for the return address.
I'm done with this brand.


