Electronics & Computers Deals here!
- Average user rating: 1.5 stars out of 6 reviews Back to product review
- My rating: 0 stars
Full user review
-
0.5 stars
"When it fails, they send you the cheaper model!"
Pros: None. It failed with minimal use within 2 months.
Cons: It's poor quality, customer service is horrible. 2 and 1/2 months for a replacement, then they substituted a cheaper model!! And were rude on the phone. I would rather use 5 1/4" floppys for a backup then deal with these clowns ever again.
Summary: This drive was a POS. I bought it, lost all my data that was on it, and when I returned it to SimpleTech (now Hitachi) it took 2 1/2 months to have them send me a replacement. And the replacement? The significantly cheaper Simple Drive!! I called, and they gave me some BS about how the value of the drive is at their discretion, meaning - screw you, we got your money, be happy with the garbage we send you. I have a couple of friends with the same drive - 2 out of 3 failed. When I sent it to data recovery - which was impossible due to the catastrophic hardware failure - they said they were getting about seven of these drives in DAILY. SimpleTech must get "simple" from the people putting together these pieces of crap. Seriously, avoid like the plague.
SimpleTech (Re)Drive:
Drive%20user%20review%20and%20rating%20-%20CNET%20Reviews&srcUrl=http://reviews.cnet.com/external-hard-drives/simpletech-re-drive/4864-3190_7-33184083-3.html){kind=small}