"Good TV, lots of connections, mediocre manual, overseas support."4.0 starson by gibsonse
Pros: Lots of connections, dual tuners, good contrast ratio. Speakers are good
Cons: Manual is sparse on details and definitions. Customer support "on-line chat" is worthless, phone support suffers due to fact that American English does not appear to be agents' first language.
Summary: If you have done your shopping and your comparisons, you know the specs are great on this LCD-TV. You also know this TV is good to go for HD out of the box, and that it has some good options like dual tuners built-in.
You may not know that the manual is less of a "manual" and more of a quick set-up guide. Whole sections of menus go unillustrated, and options are not explained in detail. But if you are an experienced LCD owner, most of the options make sense. Users with less experience will want to enlist the help of someone who IS experienced to be sure they get everything set-up correctly.
The help desk agents are overseas, which leads to frustrating conversations when you call for support, since they don't understand American slang or even the names of some things like "distribution amplifier". And if you do manage to get them to swap out your set, be ready to get a refurbished model in return. Maybe with a new set of problems already present.
I recommend buying the extended warranty, at least for a couple of years. But I have a feeling as these things get older, the exchange TVs will also get more shabby...
Overall, I do recommend the TV -- if you are or know some experienced, and especially if there's a Dell store in your area...