Pros TV offers great picture
Viewing angles look good so far
UI is fairly simple
Great remote control app for your phone
Excellent build quality
Cons TV does not produce great sound
2D-3D conversion isn't that great
Summary For non tech-savvy users, the biggest downside will be the sound quality. As others have mentioned this TV does not produce great sound. Most audio coming out sounds "echoey". A soundbar is definitely suggested. But let's remember, TV manufacturers are becoming obsessed with making thinner and thinner TVs. Because of this, there is less room for larger speakers. The thinner the TV, the smaller the speakers, it is pretty simple really. This Google TV isn't even the thinnest out there, but it sure sounds like it. The speakers are located on the bottom of the TV pointing straight down. You can mess with some audio settings on the TV to help, and enabling virtual surround sound and changing the audio to vivid in the quick settings helps. But again, a soundbar is suggested. My older TV, which was nearing a decade, sounded better. But it could accommodate larger speakers, so that makes sense.
The TV itself offers great picture. Contrast and brightness look great even in well lit rooms. At high backlight levels, it can produce a decent amount of heat, but I find I never need to bring the backlighting all the way up. Viewing angles look good so far when viewing 2D images, but not so much with 3D. This is a common problem with 3D TVs though, so it was expected.
The 2D-3D conversion isn't that great. Don't plan on watching 2D movies in 3D using this. The best way to watch 3D movies on this TV is either through a capable blu-ray player or by having a 3D movie file. However, if you use Plex you CANNOT watch 3D movies through it. For whatever reason, LG was stupid enough to not allow Plex to take advantage of various 3D formats like side by side images or one on top of another. Your only bet to watch 3D movie files is using Smartshare. And getting movies on Smartshare isn't as easy as Plex.
In regards to Plex, it is probably the thing I use most on the TV. However, LG, again being stupid, gave users an old version of Plex that cannot be updated. You have to go to the Play store to download the updated version with costs money at the time of writing this. Also, the paid version currently has a bug making all non 16:9 format videos distorting to fill the screen. Hopefully this will be fixed soon.
Overall UI is fairly simple. One thing I find odd is that if you want to use the scroll wheel, you can only use it when the gesture cursor is activated. Meaning if you are in Plex or Smartshare and want to scroll down a list, you have to use the buttons. If you want to use the wheel, you must enable the gesture cursor.
The UI isn't completely fluid. I have a feeling this is partially because LG is stuck years behind. Some examples I can think of are switching between apps, going to the home screen, doing something simple and hitting the back button, switching between home and live TV, etc. But in all fairness, nobody has really made a completely fluid TV UI. I suspect that is why most people are eagerly waiting for an Apple-made TV set as even back with their 2007 iPhone, it ran smoother than many Android phones today. This TV runs Android 3.2 despite it beings years old. Also, LG has a video on YouTube showing Android 4.2 on this TV, which I believe they uploaded back in March. However, even now with it being almost September, LG will not tell me when 4.2 will be available on their TV.
In relation to LG customer support, the people who work for them typically know nothing. I asked them about the IR blaster before buying this TV, and I was told it only supports one provider: Dish Network. However, it easily connected to my FiOS box with just a few clicks. I suspect it will work for most major cable providers and their respective boxes and DVRs.
Some common TV buttons are not easily accessible using the so called "Magic Remote." For example, there is no easy way to start recording a TV show. You have to hit menu, press the right arrow a few times, and then the middle button. On my cable remote, there is just one button. And for going straight to live TV if you have rewinded a little bit, even more clicks are required. However, I found that the most common buttons are easily accessible.
Most functions work fine. And it is great to have a remote control app for your phone. However, some functions do not work on iPhones, such as seeing a list of channels and what is playing. Some functions do not work on my Nexus 4, such as remotely turning the TV off despite this same exact function working on an iPhone. Also, with the Smartshare app on the TV, LG says to download the Smartshare app on LG made Android phones. However, the Nexus 4 is made by LG but you cannot get the app on it.
Overall I am happy with the TV, despite finding so many issues with it and LG. But I came into it knowing no TV is perfect, and considering the other options available today for the same price, this really is one of the best thanks to it running Google TV. Although I am bias since my usage mainly consists of Plex.
Lastly, before you buy, I suggest check it's best price at: ledhdtvrecommend.blogspot.com/p/lg-55ga6400.html
I hope it helps.
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