Pros Excellent, probably unmatched picture
Easy to adjust, but good out of the box
Very nice on the wall, good design
Cons Quality is suspect
Panasonic customer service is terrible
Panasonic network of warranty centers is poor in my area
I noticed alot of image retention in the short time it worked (always fixable, nothing burned in)
Summary Tv worked great for about 40 days, which was 10 days more than my retailer would allow me to send it back. It took Panasonic 6 weeks to deliver a part that my service center took two weeks to order. Yesterday, after looking at a $2700 paperweight for two months, the part Panasonic sent was bad. (The problem with my set is the panel failed).Jmarcus, thanks for the tip after the fact, but I don't go to dept stores for TVs and extended warranties are by and large a complete ripoff. In this day and age the proliferation of online retailers should prompt tech companies to improve their service levels. Don't know if I mentioned but Panasonic customer service didn't even file my claim properly. And the part was available. I would certainly assume based on elasticity of demand that ongoing retail erosion would increase volume and therefore problems. And don't confuse retail with manufacturer sell price.
The initial report to Panasonic was also awful...they didn't get any of my information right and I basically had to have my service center re-file the warranty claim. The person on the other end could barely communicate with me due to a language barrier.
I honestly can't recommend a Panasonic product to anyone. If you do buy one go to a retailer with a no questions asked return policy, as an extended warranty is worthless since you can't get parts in a reasonable timeframe. Based on some other reviews and talking to my service center Panasonic quality is becoming a concern.
If the set worked I would give it 4-5 stars, but my review reflects my experience which has been a total nightmare that Panasonic could have easily fixed months ago. I would think if the panel dies, it makes sense to just ship a new set and get the core back but Panasonic would rather try to send the most expensive and large part in the TV instead. And in my case their QC in the parts dept wasn't adequate. I will update my review if my TV ever works again.
Updated on Mar 5, 2013
Panasonic replaced my TV after 90 days and it is absolutely stunning. Having saved $1000 buying from Amazon ended up costing me in the long run, but part of the fault lies with my service center and Panny. Lesson learned. Go to a dedicated tech store that has a liberal return policy and a price match and you can avoid my situation. And don't buy extended warranties...typically TVs fail quickly if they will at all.
Pros Cheap, decent picture quality.
Cons Plasma still has problems, bad customer support from Panasonic.
Summary I bought this TV 2 months ago, everything work perfectly, you can expect top notch picture quality from a mid-range TV. Before I bought it, I acknowledged Plasma still has problem like high power consumption, banding/dithering, line bleed and such but that's ok I can live with it and LED also has it own problems too.
Few weeks ago, I used AVS HD709 pattern and notice huge red tint in center of the screen.
I thought Plasma should have better uniformity than LED but I guess that was wrong. It only visible in low-end IRE, I barely( or not at all) see it in high-end IRE pattern or normal content . So I called Customer Support, a technican came at my house and use inner test pattern in Service menu, ST50 only has 100 IRE white, RGB and few other test patterns so he couldn't see any thing.
I tried to explain to him that AVS HD709 is a very legit sources to check these kind of issue and if he watched 8 hours a day for few months like me, he would notice it sometimes. But still I couldn't show him how the red tint can affect picture quality while watching normal content and he refused using anything but their inner pattern as test method.
Anyway, Panasonic said "the TV is in spec" and I have to deal with it. Very disappointing custom support from Panasonic
Pros Beautiful vibrant colors that pop, deep blacks, 600hz refresh rate. YouTube and internet browser...no need for cable TV.
Cons Browser and YouTube control is cluncky. In a perfect world would come with a keyboard/mouse
Summary Easily beats Sony XBR picture quality! Plasma is where its at...
Pros Read the CNET review & specs, watched the video, & looked at the picture in-store all several times over, before purchasing. Did the same for multiple other LED & Plasma TVs before I purchased the TC-P55ST55. Agree with CNET review... it's "sp
Cons Does run a little warm (generates some heat).
Base is sturdy & very easy to assemble; it just doesn't swivel.
Default picture setting was dark, but after trying different settings, the "game" picture setting produced a vivid, bright & sharp pictur
Summary This is one AWESOME TV! The picture is incredible! Was really leery of the warnings about plasma TVs being dark. No problem in my living room at my house in Florida (with sunshine outside 300+ days/year).
You can definitely buy a cheaper set, including many LEDs, but you you won't get the picture quality found on this set. I'm really glad I decided to spend several hundred dollars more for this model, & ditto for buying a 55" instead of the 50" that I first looked at.
I haven't even had the set tuned as yet, & I can honestly tell you it's the best picture on a TV that I've ever seen.
Viewing angle is great! As mentioned earlier, I have to agree that the CNET review for this television is "on the money" & 98% correct.
Pros Great picture...when it works.
Cons Dead TV...nuf said...
Summary After less than a year, the TV died and Panasonic had to order parts. After a week, they say the parts are on backorder and it will be another three weeks. I bet they can continue to sell the TV! They just can't seem to figure out a way to support those that have already purchased this highly rated TV. The lack of customer service is sad and quite disappointing. If I had it to do over again, I'd get a Samsung. Advice...steer clear.