"BURN IN SO BAD, IT MAY AS WELL HAVE CAUGHT FIRE!"0.5 starson by sickofcorporatelies
Pros: pic quality
Cons: PERMANENT BURN IN!!!!!!
Summary: PANASONIC REFUSED TO POST THIS, THOUGH IT MET THEIR REVIEW CRITERIA! THEY ARE LIARS! THEY WON'T POST ANY REVIEWS THAT ARE NEGATIVE ON THEIR SITE. If they want to do that, it's their prerogative, but they ought not LIE and say that they'll post anything that meets listed criteria.
Anyway, without further ado:
There was ONE good thing, so to be fair, I'll mention it. Phenomenal picture quality for the price, no arguing there. Actually, phenomenal picture quality for ANY price. The bad: 3D quality was pathetic. I don't care about 3D at home OR in the theater, so it didn't bother me, but if you are really into 3D, DO NOT buy this television. Now, the hum-dinger! PERMANENT BURN IN!!!!!!! We had the TV for about 18 DAYS. My wife played a PS game for, at the MOST, 4 hours straight (and serious gamers would consider 4 hrs a short period of time). NO pausing at all, just a static HUD in 3 of the 4 corners. Next time TV was turned on was 2 hours later. ALL 3 corners had those HUDs burned in. I ran full screen HBO for 24 hrs, and then "screen wipe" for about 12 hours right after. 36 HRS and ZERO IMPROVEMENT! Pixel orbiter AND 4 hour auto shut off were on the ENTIRE 18 days we had the TV. NO break in period was done because Panasonic NEVER tells you that it's necessary. People I talked to told me "you must have gotten a lemon", but Panasonic explicitly states on the inside cover of the owner's manual, image retention is NOT covered under warranty, so how could I tell if I'd gotten a lemon or this was just normal expected operation? Even if I did get a lemon, Panasonic is not going to do anything to help me out anyway. They've done all the CYA they need in that owner's manual statement. Fortunately, we bought it from a retailer within whose return period we still were at 18 days. They took it back and issued a refund. THANK GOD! 18 days old. Only FOUR hours of static display. PERMANENT BURN IN! You've GOT to be kidding me. Picture quality definitely rules over LED, but I am unlikely to EVER buy a plasma again (much less a Panasonic) after this, or if I do, I'll have to go through BB and get the ridiculously priced protection plan so I can have the panel replaced when that TV inevitably burns in. Don't listen to the hype about "burn in is a thing of the past", or "you have to leave an image on for DAYS in order to get burn in". I definitely experienced this burn in in the PRESENT and after only 1/6 of 1 day! If Panasonic reads this and can promise me that I got a lemon and that if it happens on another plasma Panny, they'll refund every penny, I would consider another ST60. Short of that (which is a pipe dream, of course), Panasonic has lost my business for a VERY long time!
By the way: I called Panasonic after receiving the refund and asked them about this issue. I asked whether this was a "lemon" or was expected with only 4 hours of static display. I got no answer. Just silence, then I realized I was HUNG UP ON! I called back 3 times and suddenly kept getting disconnected before a real person ever picked up. COINCIDENCE?? I think not! I called Samsung and asked about their plasmas. The girl was super knowledgeable and said 4 hours is DEFINITELY long enough to cause permanent burn in from a video game, on ANY brand plasma. Too bad! I really loved that picture quality.