"Reliability Risk"0.5 starson by glb321
Pros: Awesome Picture, competitive pricing, Ok sound
Cons: Questionable Reliability
Summary: I have purchased two Panasonic plasma's in the last 36 months. The predecessor to this model. The pictures were great, I was happy with the final price and the initial performance of the product. Both plasma's have failed in the last four months. I have contacted Panasonic's customer care center repeatedly. If I am willing to pay for the product to be "evaluated at my expense" (I assume this will be between $150- $200), Panasonic would consider if they should help me out..... Inquiring about this over the last few weeks, this appears to be better than what many customers can hope for from Panasonic. However, it seemed to me that if Panasonice was ready to stand behind their products, I would not be the one paying for an evaluation. If reliability is important to you, it is in your interest to shop carefully prior to your selection. An expensive lesson I just learned.