"Pioneer Cust. Service is just AWFUL so stay away"0.5 starson by knagdev
Pros: Sorry, nothing good to say because Customer Service is so bad
Cons: The pixels are "misfiring" and they can't seem to fix it and refuse to replace it - even under warranty
Summary: TV is still under warranty, the pixels are misfiring a pink or orange color when they are supposed to be blue. The repair service has been to my house 3 times an is unable to fix it - even though they replaced the video board. Now they want to take it to their shop for a couple weeks to replace some of the internal components, but they are guessing. Meanwhile, Pioneer Customer Service flatly refuses to replace the unit - they apparently don't do that. Panasonic has tv's with comparable picture quality and lower prices, and they would have given me a new tv by now and taken the old one to fix on their own time. I wish I had bought Panasonic rather than Pioneer. I read all the reviews - this is typically a great tv so I realize I probably got a lemon, but they should replace it. Save yourself the grief and go with Panasonic.