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- Average user rating: 4.0 stars out of 34 reviews Back to product review
- My rating: 0 stars
Full user review
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19 out of 19 people found this review helpful
4.5 stars
"Do you have the most up to date firmware on your 71F"
Pros: Huge fan ever since I heard about the new 120hz processing
Cons: Only problem was that my TV did not have the most current firmware software
Summary: I'm a huge fan of the 71F. Several family memebers recently purchased an LCD made by Samsung, and for some time now I've been a fan of the Samsung brand. My only deterrent from buying one was that I wasn't fond of the pixilated images that I assumed were unavoidable...until I heard about the new 120hz processing. After about a month of research my wife and I took the plunge and purchased the 71F model. I can honestly say that everytime I turn the TV on I feel like I'm 10 years old watching saturday morning cartoons all over again.
I only had one problem with the 71F. I noticed that the higher the setting of the 120hz processing, the more judder I noticed. I quickly jumped online to see if others had the same problem and they did. Apparently I was one of the buyers who'd purchased the TV with an older software version of the firmware that was loaded onto the sets that apparently helps combat this. You can find out you firmware version by going through the following steps:
1. Hit menu
2. Go to settings
3. Go to the help and move to the on position (do not press enter when doing so)
4. Lastly, hit the info button.
Once this is done, two lines in the menu box will appear. The first line will tell you the firmware version that you have. The number starting with a 1--- is your version. Mine was 1009, the most recent one is 1013. A quick phone call to 1-800SAMSUNG and problem solved. They will send you a USB remote to upload the new firmware version into your TV.
Hope everyone enjoys the TV as much as I do!
- 2 replies to this review
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I just did this as well. I've had my TV since November 2007 and have just been 'dealing' with the screen shutter. I read this review, called Samsung, and they're sending it out right away! Thank you!
FYI: The woman I talked to was VERY helpful and impressed me with great customer service skills. She had to do quite a bit of digging, and even spoke with a second tier customer service person to find the firmware update. Apparently it has been mistakenly mis-labeled in Samsung's system as being for a LN-T4671H but is actually for the 71F. Hope this helps someone! -
Great info! I just bought one online and you suggestion fixed my problem. Thanks!!!
Where to buy
Samsung LN-T4671F:
$1,049.95 - $2,299.00
| store | price | in stock? | rating |
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$2,299.00 | Yes |
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$1,049.95 | Yes |
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