Pros -Awesome picture
-120hz much improved
-Good sound for a TV
-Fast response Time
-Very good at upscaling SD
Cons -Stand doesn't swivel
-infamous "Halo" effect
-buttons are very hard to see
-the bezel is annoying.
Summary First I'd like to say, look at the lower reviews, not one of those reviews actually comment on the TV itself! they all comment on the customer service. That is not what we are rating here, we are rating the TV.
I had a Samsung LNT-7071F TV for about 6 months and I started having issues with it. I contacted Samsung to try and get it fixed, and I had terrible support from them. I ended up calling 7 times, waiting on the phone for over 10 hours, being transferred to at least 8 different service centers, and never got a repair guy out to my house for a month! So the last time I called I just told them, I was sick of the hassle and I wanted a replacement. So they did an exchange for this TV free of charge! So yes their CS is bad, but that isn't what I'm rating here.
As for the TV. This is one of the best TVs I've ever seen. I calibrated it using online settings and it looks even better then it did when I first received the TV. the colors are crisp and realistic. The contrast is amazing for an LCD TV, and the picture is extremely sharp.
One of the biggest problems of my old TV was the 120hz AMP feature. It stuttered and caused problems. I'm very happy to see that Samsung fixed this issue with this TV. Once in awhile I'll see a very very small stutter but nothing bad. It smooths out the picture very well. I love watching parts of planet earth with the demo feature on to see how it smooths out the image.
One of my favorite things about this TV is how well it processes SD video. Almost every HDTV I've seen is extremely bad at upscaling SD, even my last Samsung which used to be top of the line. This TV is almost identical to an upscaling DVD player. I'm very impressed with how far they've come along with this model over the previous model (71 series)
The contrast! all I have to say is WOW. yes it doesn't compare to Pioneers $5000 plasma, or samsungs new 950 series TV, but for the price of this TV the contrast is amazing, espeically for it not being LED backlit.
The TV is very stylish. The new red "touch of color" (TOC) adds a very nice look to the TV. It isn't too strong either.
Now here are the small problems that I have with the TV.
The stand doesn't swivel. This isn't that big of a problem for me at the moment, but if I ever get a TV stand that isn't as deep then I will have problems since the TV is angled. I loved this feature on the 71 series TV, and I have no clue why they would change it. This probably isn't a problem for most people though.
The buttons on the TV are almost impossible to see and they aren't very sensitive. I often use the buttons on my TV and it almost always takes me 3-5 tries to turn on the TV or change something. Once again this probably isn't a problem for most people since people usually use remotes.
The infamous "halo" effect! yes it is there. The bezel on the TV acts kind of like a fiber optic. It transfers the light from the TV to the outside of the bezel giving it a slight halo effect. this bothers some people a lot, but it doesn't bother me too much. It is very hard to describe what it looks like, and you won't be able to see it in a store since you can only see it in the dark, but it is there.
lastly, the bezel on the TV is completely useless. It adds at least an extra inch to the width and height of the TV and all it is, is a plexi-glass surround that is just there for aesthetics. I'm not a big fan of it, but some people might be. It also makes the TV difficult to carry since it is thin and it always seems like you'll break the plastic.
overall, this TV is great, especially for $1600-$2000. The few problems that I have with this TV are so minor that I debated about even listing them. There really isn't any problems with the picture at all, and that is why we buy a TV. So this is a great TV for anyone.
Pros They give you a cloth & picture of a water bottle
Cons It leaves permanent smudge on your screen no matter how much you wipe it dry!
Summary "Serious is when you spend 3K & cant get a problem resolved"
by Nobuysamsung (see profile) - July 11, 2008
Pros: Samsung does not solve their problems
Cons: Seriously Bad Customer Service
Full user opinion
Samsungs Cust Svce sucks!!!If you ever have a problem..you bought from the wrong company.I called with a problem & was not helped but put on hold for 10 mins then transferred to the small appliance dept!Its a Tv guys!I called back and asked questions from another rep who really didnt want to admit to the problem but only half heartedly in the end. I called back only to be told by a supervisor that it was the retailers problem. I told her not to dump a technical writing problem on a retailer.Next I found other horror stories online & called their executive customer service at 800-522-7341...she too was full of apologies about my treatment & then hung up! What is wrong with a company who doesnt address a cutomer problem.This company is not on the stock exchange only on the Korean exchange.Some of their executives have been arrested for fraud!Researching Samsung online they have alot of Technical problems with alot of their products...They want your money but dont want to solve their screw-ups!Next time i will buy another brand.NO Where in the manual do they address the screen cleaning.Only on a dinky bag around a cloth.Does H2O not mean water.Does a picture showing a spritz on a cloth in a hand mean NOT to use a spritz of water.I did this & now there is a permanent smudge across my screen & Samsung said they heard of it happening & their screens are extremely sensitive so why dont they put it in their instructional manual & now say its the retailer problem they are supposed to give out those instructions.Bull Sheets!
Pros I can finally read HD text in games
Cons SD is unexceptable, slight fan noise, clouding, flashlighting
Summary Let's start by pointing out this is my first HDTV. I previously had a JVC 36" SDTV with 800 lines of resolution, a very, very good tube tv.
First the bad. I had a Sony XBR4 for 2 days before trading it in because of the loud fan noise. This tv also has fan noise but only about half. Still unexceptable. The SD quality is bothersome, why can't it be as good as a tube tv you would find in the trash. Why is SD important, because like it or not most channels are still SD and even most HD channels show SD programming that look, well it sucks. The bezel gives off a optical glow at night but doesn't bother me. I have seen clouding in dark scenes, and a purple haze color when viewing from certain angles. The sound is no good the xbr is much better. I have also seen flashlighting from the top two corners.
Heres the good. The motion is handled very well, better than the xbr and there is no streaking. Color look great. lot's of inputs, 4 hdmi's funny I may need more. The remote is fine, with it's motion lighting.
It's hard for me to say this is the best LCD out there, it probably is. It seems to be the best I have seen in person or in stores. I only wish SD was like my old tube tv and there was no fan noise whatsoever. If that had been the case I would have given this tv a 10, but it's not.
If you can't make a tv that show's great SD and HD then maybe you shouldn't be making televisions, this goes for every company.
Pros The picture looked good during this tv's short-lived existence.
Cons My Samsung LN40A750 died less than 1 month after the 1-yr warranty expired. Repairing the unit would have cost more than replacing it. I spoke to a few tv repairmen and they said the problems are so widespread with these that they should be recalled.
Summary Do not buy Samsung products. They are built to last just beyond the 1-year warranty.
Pros The picture is amazing. This is my third HD TV by Samsung, and the picture quality just keeps getting better. The frame is very stylish as well.
Cons Two features disappoint. First, with w.link, I can access files on my hard drive and watch them on my TV, but the TV won't read DVR-MS files saved by windows media player. And the optical output won't play the HD channels. It only puts out analog.
Summary Samsung says it won't put HD sound out of the digital output because of "copyright issues." So, using over the air and basic cable, I can't play the TV through my home entertainment system using the optical output. While Samsung built a TV with an amazing picture, it seems like they don't really get it when it comes to how a person might actually intend to use the new features they have built. Why not allow me to use my computer as a DVR and build in the ability to read the files that media player creates? I think both of these problems could be fixed with a flash upgrade if they want. I hope Samsung figures it out. Until they do, I have to resist giving a full thumbs up recommendation to this TV.