"Screen burn in; otherwise "good""3.0 starson by plasmatronic
Pros: true-black blacks, high frequency/no delay, great colors, crisp picture.
Cons: Dead pixel on first unit delivered, screen burn in just like my last Samsung!!!
Summary: I rarely rate a product but though I'd share my experience. My last 42" rear projection HD TV was a Samsung also... I was overall very happy with the unit but it did break after about two years of service...the power module went out so I had it repaired. then it broke again another 1 or 1.5 years later (lamps alignment issue). It is worth noting that I had screen burn in on that model along both side "bars" from the difference of 4:3 to 16:9 and/or the television guide having bars. You could see these "bars" in the picture while watching anything. I swore I would never buy another technology that isn't susceptible to screen burn in...I didn't listen to myself and...
I bought this 42" plasma because it was affordable, and I liked that I wouldn't have to worry about delays in action sequences and could watch darker scenes (horror movies!, etc.) in the dark w/o a glowing light black experience where you can see any details. I was assured by a Samsung tech personally that screen burn in was a thing of the past and they test these units for 72++ hours w/ the same picture with no damage. ...and I believe she said it was covered (yet to call). Well the first unit arrived with one dead pixel and despite a very attractive offer to keep the damaged unit (I should have taken it in retrospect) I exchanged for a new one. Second unit was good, but I believe I forgot to put on "game mode" as I did with the first. I'm not sure if the error is mine or not but you will get screen burn in with this unit. I honestly don't think it makes a diffrerence as now that it's on game mode it still degrades further. I don't want to watch TV in a stretched or cropped mode. What I believe is actually happening is the bars (which are black when in 4:3 format) see less plasma degredation while the 4:3 viewing area is the part thats "burning" at a faster rate. The side bars are brighter whereas the center viewing area is "red", "muddy", or less bright.
I should also mention that I bought a Samsung DVD player that stopped playing around the 13 month mark wherea as it has a one year warranty. After talking with someone in India (TV tech support seemed to be in the US) I was told there's no sort of exchange or even pro-rating towards purchase of a new Samsung unit. I just replaced it with a (less sexy but 100% functioning) Toshiba player/recorder. I believe the option was to send it in for repair ($75 dollar flat repair/exchange cost where as the unit wasn't worth that much to replace new).
I will probably try out another company next time and/or maybe an LCD. They just don't make 'em to last. When I bought the first Samsung the Circuit City manager, in trying to "sell" me a service contract told me "it WILL break..." I was pissed to be told that when I was so graciously giving them business. [That comment was not directly made towards Samsung, but units in general]