Samsung UN55B8500 user reviews

0.5 stars

"Buyer Beware" on December 30, 2009 by juici1

Pros: Visual appeal

Cons: Price, Quality, and Samsungs horrible warranty

Summary: Buyer beware of Samsung all Samsung T.V's are plagued by cracking bezel defects, cracked screens and dead pixels. If you have any problems with your television even if it is under warranty Samsung will not fix it. They will send a repair guy out to your house within a couple days of your warranty claim than they will be MIA. They won't return your calls or even give you an update on the status of your warranty. in my case I have been waiting for 2 months and no one wants to tell me anything. If you need more proof check out the better business bureau or the Ontario Ministry of consumer services Samsung is on the buyer Beware Data Base.

Updated on Feb 25, 2010

After threatening Samsung with legal action my bezel was finally replaced today 4 1/2 months after a repair man came to look at the T.V. My T.V was 5 months old when I submitted my warranty claim. In regards to the previous poster, this is not a rant but a truth of events of how Samsung treats it's customers in relations to repairs for known factory defects as for comments I will take them with a grain of salt for that is all they are worth. Buyers have a right to know if specific manufactures have shady business practices and don't honor their warranties and your comments suggest that all manufactures sell lemons well this is not one lemon but one of thousands!

Updated on Mar 7, 2010

swimman I did not crack the bezel while hanging my TV sits on a stand and it is a known factory defect the Bezel was cracking on the from the inside. I think you should read other forum complaints about this posted by other not happy customers before you start making accusations. What are you another Samsung Rep? Note there is known manufacturing defects with bezels , bubbling and cracking from the inside out yet Samsung does not care to correct the problem. I bet this new bezel will start cracking as well after a few months that would explain there delay that way they would not have to replace the bezel twice in 1 year.

4.5 stars

"Best LCD tv I have ever seen." on October 12, 2009 by lindseybp

Pros: Inky blacks.
Stunning Color.
Great Design.
Lots of video tweaking options.

Cons: Glossy screen relects everything.

Summary: This is the nicest LCD tv I have ever seen. I recently purchased this tv and have been very impressed with it. The blacks are incredible and the colors are lifelike. The think design is impressive but the picture quality is what really takes the cake. One warning. This tv is VERY reflective. If you have windows that face your tv you need to make sure you can block out any light coming in or you will see reflections that can be distracting. Overall though a real winner and the best LCD to date.

Updated on Feb 12, 2010

Just wanted to provide an update after owning this set for 4+ months. I am still impressed with this set on a daily basis. It has performed flawlessly and everyone who comes over is blown away. I did have what others referred to as "crop circles" but Samsung customer support responded back to my email and provided a firmware update to fix the issue. Great experience for me with their customer service. I must say that the reflective screen is not as big of an issue as I initially thought in my review. It struck me as very reflective because I came from a matte screen LCD prior to this one. After using this daily in a room with lots of windows I can say the reflection is not an issue 95% of the time. I don't think it's anymore reflective than the other non-matte Samsung tv's. Overall I still HIGHLY recommend this set if you can afford it!

5.0 stars

"Best LCD Picture I've ever seen." on February 6, 2010 by bobben49

Pros: Blacks rivaling top end Plasma. Bright enough to use in a room with a 4x6 foot skylight and three panel south facing French doors. Picture detail and color saturation are off the scale.

Cons: Costly, pedestrian on-board speakers

Summary: This was on the top of my list after reading cnet and other reviews. Without telling my wife the model number but telling her the price range with this TV at the high end she said that there was no way we could spend more than half what this model cost. We went to Best-Buy and window shopped. . . She kept coming back to this model and was totally bedazzled by how much better the picture was on this unit even when I set the video mode to "standard" from the show room "dynamic" setting. . . We concluded that, despite this model being very pricey, that we would bite-the-bullet and go with what was clearly the best picture quality.

After two month we had a gray horizontal band appear on the screen. It took Samsung less than two weeks to have a replacement screen shipped and installed under warranty at my house by their local technician.

5.0 stars

"Love the tv" on October 20, 2009 by ashfall5

Pros: Deep blacks, extremely vivid colors, bright whites. Reflective screen hasnt bothered me, image is richer than matte screen. Originally wanted a plasma but found the LED puts out more light for a more vivid image, with arresting color and inky blacks.

Cons: Cost is high, but this will change with time. LCDs have had more trouble handling motion than plasmas, which bothered me on the A950, but with the separate dejudder and antiblur controls on this tv basically solve the problem

Summary: Very happy with it, stunning picture quality, most beautiful TV image I've ever seen anywhere. I think the local dimming LED is a significant advance in TV quality.