"Buyer Beware"0.5 starson by juici1
Pros: Visual appeal
Cons: Price, Quality, and Samsungs horrible warranty
Summary: Buyer beware of Samsung all Samsung T.V's are plagued by cracking bezel defects, cracked screens and dead pixels. If you have any problems with your television even if it is under warranty Samsung will not fix it. They will send a repair guy out to your house within a couple days of your warranty claim than they will be MIA. They won't return your calls or even give you an update on the status of your warranty. in my case I have been waiting for 2 months and no one wants to tell me anything. If you need more proof check out the better business bureau or the Ontario Ministry of consumer services Samsung is on the buyer Beware Data Base.After threatening Samsung with legal action my bezel was finally replaced today 4 1/2 months after a repair man came to look at the T.V. My T.V was 5 months old when I submitted my warranty claim. In regards to the previous poster, this is not a rant but a truth of events of how Samsung treats it's customers in relations to repairs for known factory defects as for comments I will take them with a grain of salt for that is all they are worth. Buyers have a right to know if specific manufactures have shady business practices and don't honor their warranties and your comments suggest that all manufactures sell lemons well this is not one lemon but one of thousands!
Updated on Feb 25, 2010
Updated on Mar 7, 2010swimman I did not crack the bezel while hanging my TV sits on a stand and it is a known factory defect the Bezel was cracking on the from the inside. I think you should read other forum complaints about this posted by other not happy customers before you start making accusations. What are you another Samsung Rep? Note there is known manufacturing defects with bezels , bubbling and cracking from the inside out yet Samsung does not care to correct the problem. I bet this new bezel will start cracking as well after a few months that would explain there delay that way they would not have to replace the bezel twice in 1 year.