"JUNK! JUNK! JUNK!"0.5 starson by amomney
Pros: Size. Thats all.
Cons: EVERYTHING BUT SIZE
Summary: I bought a samsung UN55C7000 LED Tv in January 2011. A week later i noticed extreme amounts of light showing through all sides of the screen and even more thru the corners. It made it very hard to watch anything that had a dark scene and especially hard to watch anything in letter box. After they replaced the panel the problem was much worse. They replaced the panel yet again with the same problem showing.
After about 4 months of arguing with Samsung customer service they exchanged it for a UN55D7900 LED tv (the same tv as the UN55D8000 just not a clear bezle). Everything was amazing, that was until i watched a nature show where they did a lot of panning camera work, there i noticed that there were verticle lines that were 2 inches in width every 3 inches that tinted the colors. After seeing that in that show i noticed them on every show (including Bluray movies). I called tech support again and they replaced the panel on that one. While the technician was here he noticed large blotches of white light throughout the screen, He submitted a report and replaced my panel again. Then we both noticed the lines again PLUS the white blotches.
After yet another report submitted he came back with another panel. This time after he replaced the panel there are only two lines in the tv. We tuned the tv to an all black screen. The all balck screen is only black in the middle the rest is an off blue. "True black" my ***. So i called the CRE department of Samsung and demended my money back. They said NO we will only exchange your tv and thats only if they approve it. I call them every day and its now been a 8 days and they still haven't reviewed my claim.
Good thing in Canada there is a Product Liability act. I will probably follow though with sueing them since i've already contacted a lawyer and they said its an easy case, especially since i've been thought 7 tvs (panel replacements) and i have all the reports from the technician.
I will never again buy a Samsung product every again.
SONY HERE I COME!