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"Great TV, Awful Service"
1.0 starson by FedoraPunkPros: The build and image quality are great.
Cons: Sharp's service is not great.
Summary: I ordered a refurbished LC60LE810UN.
After 4 months of using the TV (the warranty, of course, is only 3 months), it wouldn't turn on and I got a blinking error light. Called a TV repair place, they said "That's a panel issue. Sharp is pretty cool about this stuff, I bet they'll extend your warranty a month and replace it for free". He called Sharp for me and that's exactly what they said they'd do - come out and replace the TV for free!
I called Sharp with my new warranty-replacement case number to schedule the appointment, and they said "You're out of warranty, sorry", despite just telling us that they'd replace it for free. Now they tell me it's $505 to replace it and I have no other options, as it is not an orderable/repairable part.
I'll never buy another product from Sharp again.
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