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- Average user rating: 3.5 stars out of 25 reviews Back to product review
- My rating: 0 stars
Full user review
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10 out of 12 people found this review helpful
2.5 stars
"Sharp Warranty issue"
Pros: Great TV for price
Cons: Sharp Warranty service take 7+ weeks for repair
Summary: This is a friendly warning before purchasing Sharp Flat-Panel TVs, they?re nice TVs but the warranty service is poor.
Sharp USA still has our TV LC32-41U in warranty repair after 6 weeks and we have no fixed date for its replacement (promised by Sharp as they couldn?t affect repairs within 3 weeks).
I recommend you call Sharps Customer Service daily. We got its standard answers ?we don?t give exact dates, it takes up to 10 days for the agent to fix it, and then they will contact you?, to post 10 days ?sorry, the agent needs another part? then finally 2-3 weeks later ?the new TV takes 10 days to reach our agents who will contact you?.
Watch the last one. They told us it shipped, but the Agent never got it. Sharp then told us it was never sent due to the universal ?we had a computer problem?. My answer to Sharp Management, get your own industrial consulting & computing teams to propose upgrades to your computer systems they obviously need it or be honest.
Apologies for the rant, however I hope you understand the frustration & you need to be aware of this when considering these TVs. In defence of the Sharp CS staff, they appear to follow management rules, so this is a management and service policy issue.
- 1 reply to this review
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After purchasing a 45" Sharp Aquos LCD it became apparent that one of the speakers was occasionally malfunctioning, becoming a bit "fuzzy". Depending on your ear for this, you may not have even noticed, but I called it in for warranty repair because I was annoyed by the less than perfect sound. The in home warranty repair service (37" and above) was completed within one week of my phone call. I had no complaints with this process.....much easier than dragging a large TV into a repair facility.
Where to buy
Sharp LC-32D43U:
$595.00 - $999.99
| store | price | in stock? | rating |
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Amazon.com Marketplace
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$999.99 | See Site |
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$595.00 | Yes |
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