"seemed great until it FAILED right at warranty deadline"0.5 starson by archer333
Pros: seemed great at first until electronics started to FAIL.
Customer service is annoying, slow, ineffectual, unhelpful, waste of time.
Cons: Electronics failed. For example, my IR port failed. I took in for repair to their local "authorized repair", who took 4 WEEKS to work on the problem- now SOME remote commands but not channels. Even manual channel changes partially responsive.
Summary: Sony used to be a name worthy of trust and esteem. Now they peddle junk. Next time I will go with Samsung or Panasonic. I will never buy another electronic from Sony again. This is not my first bad experience.