"One of the best"4.0 starson by rtg_paintball
Pros: I like this tv, picture quality, easy to navigate menu, lots of custom settings. I will tell you up front that, "Yes I am a Sony fan." Does that mean I instantly love anything Sony comes out with.........no.
Cons: there's nothing wrong with this tv and now that it's been out for awhile you can find some great deals on a new one
Summary: I don't know if I qualify as a videophile but I'm the one friends and family call to help install or research a product. As stated I am a Sony fan not just because they consistantly but out a product they stand behind (even when they shouldn't, ever heard of the xbr10?) they've always had excellent customer service and well it always is ascetically pleasing. Is this the best hdtv ever? No. I'm not going to pay an excessive amount of money to try to beat this picture quality or "reproduce real to life black levels", I don't know what that means. Look I don't think you can beat this picture, the colors are spot on everything is sharp, no blur, no jutter, and the black levels are black. When you can see the seperation of the different shades of black in say Pixar's " The Incredibles" you're not going to get much better. I replaced a Sony kdl-46xbr5 with the 46 xbr9. I did like the appearance of the xbr5 better (floating glass and all that) but I got over that quickly once I had the xbr9 up and running. Even my wife (who's not into electronics) stopped to say "Wow" at the picture. I have an entire 7.1 surround sound that I love to use whether watching a movie or just surfing channels, but once the kids are in bed the stero goes off and the xbr9's speakers come on. They work great, crisp sound to hear conversations and can handle action just fine, and you don't have to crank up the volume. All of the streaming works fine easy to setup, little slow even with fast connection speeds, but that's all they are for me is extras, we do use the yahoo weather widget alot. Look this isn't a new release tv you can find some really great deals online. Oh and as far as Sony customer support the xbr5 I replaced was having some problems I live in an area that Sony couldn't get a service person to come to so they sent me the new model as a replacement I paid the shipping. That's par for the experiences I've had with Sony regarding customer service.