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- Average user rating: 4.0 stars out of 9 reviews Back to product review
- My rating: 0 stars
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1 out of 1 people found this review helpful
0.5 stars
"TV BROKE DOWN IN 6 MONTHS!"
Pros: average LCD--nothing special about it
Cons: THIS TELEVISION BROKE DOWN IN 6 MONTHS; I HAD BARELY USED IT- POWER PANEL BROKE; INVERTOR BOXES FAILED;SONY HAS VERY VERY POOR CUSTOMER SERVICE! TAKES WEEKS TO ORDER PARTS AND TO REPAIR TV! AWFUL! NEVER BUY SONY!THEY DON'T LIVE UP TO THEIR REPUTATION
Summary: purchased brand new, and product broke down in 6 months after minimal use; power panel and invertor boxes failed; sony customer service is AWFUL; takes forever (weeks) to get parts and repair tv; customer service is very poor; sony quality has deteriorated drastically and customer service is one of the worst. do NOT, DO NOT, DO NOT buy sony, you will be utmostedly disappointed--it is NOT worth the price you pay.
- 1 reply to this review
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You hit the nail right on the head. I purchased a $3000 Sony TV 4yrs ago, and when mine broke, they said they didn't have to replace my TV per the CLASS ACTION LAWSUIT that SONY LOST, but would offer me an new TV at a discount. WHY WOULD I BUY ANOTHER SONY WHEN YOU SOLD ME GARBAGE THE FIRST TIIME?
Sony Bravia KDL-52XBR6:
