"Beautiful LCD, TERRIBLE Warranty, Sony Shame on U!!!"1.0 starson by rizzo7883
Pros: Beautiful Picture, nice style and perfect remote, a lot of connections and I love the net-flix built into tv good sound for A lcd. When it WORKED! Now if only Sony would stand behind their "Flagship" model I could continue to enjoy it. SHAME ON SONY!
Cons: Sony has always been my choice of products and usually I have great luck, until now when I need them to warranty their product. I can truly understand why they have lost their top spot in tv's. Their customer service sucks and warranty is useless.
Summary: I have been A Sony person for over 20 years, and have alot of Sony stuff, but after the way I have been treated with A Warranty issue on my 2 month old Sony KDL52- XBR9 (Sony's TOP of the line LCD "FLAGSHIP Model LCD"). To make A long story short the LCD panel went bad and Sony will NOT stand behind their product. It will cost more than what I paid($2200) to repair the less than 2 month old faulty panel. Oh ya, They did offer me 30% off A new LCD from Sonystyle YA Right!! I just want what I paid for I have always bought the better model so I don't have to worrie about warranty issues. But I have now learned that it means absolutely nothing. So really think about making A Sony LCD purchase if you will ever have to warranty it you may find yourself S.O.L!! Thanks AndyT