"Not worth the money! Set went bad in 9 months."1.0 starson by njken1954
Pros: Nice style (big deal). Very thin. Nice menu to select from.
Cons: Picture quality doesn't touch a plasma tv set that I have. Overpriced set. Quality STINKS - screen went bad in only 9 months with squares and double images all over left half of screen. I'm fighting with Sony "Customer Service" for over a month now.
Summary: Sony is over rated and why spend $2,000 for a tv set when 1) The parts aren't available (verified by the extended warranty company who referred me back to Sony, and 2) Sony can't provide the replacement parts (the entire screen!) and their Customer Service is the WORST! They are from who knows where (NOT the U.S.) and read from a robotic script, saying that they will refer it..... right. Then after a dozen call backs over a month, they tell me that I can have a REFURBISHED unit with only a 90 day warranty. NO WAY! I want a NEW set and my 5 year extended warranty that I bought with my new set 9 months ago. Now I'm going through the local retailer for some satisfaction, after giving up on SONY. I run a very large service industry for an international company and know customer service. So in professional terms.... Sony SUCKS!