Pros great sound and picture
Cons none i know of
SummaryGreat color and sound. Got good price. Lots and lots of bell and whiles. LOVE IT!! Hope it last.
Updated on Sep 25, 2011
Pros Though the amount and quality of 3D programing where I live is trivial the fact is..it works beautifully but the crappy tiny eyeglasses are a disaster and made for child sized heads and with the small lnses, they do not cover my standard glasses..a big ma
Cons 3D system too expensive and complex
Summary Sony 3D system is too complex, requires head alignment, pricey glasses. No advantage over the LG polarizing system.
Pros Nice design; online options are good
Cons Off center viewing not great; Many hardware issues with Sony that professional reviewers like CNET do not take into account when they review TVs
Summary I want to love this TV. Maybe at some point I will. Right now, I'm without a TV, waiting for my replacement to arrive. After reading CNET's review of the Sony XBR KDL line, I went out and bought one. Heck, it received an Editor's Choice Award AND was awarded TV of the Year (runner up)! I was impressed. Usually, I avoid Sony like the plague. I have always found it to be a an overpriced "Best Buy/Costco" brand that typically did not equal better performance.
But the CNET review convinced me to reconsider, and I was looking for a great 2D panel that had access to Netflix AND Amazon Instant, and Sony has a great online setup and variety of offerings. I have used LG products, and do not like their interface, and I have a Samsung TV that looks great in a 30 inch, but I've seen it in larger sizes and do not like how the picture quality degrades. So I went with the Sony.
It's beautifully designed TV, with no bezel and no border, so it looks like a flat piece of black glass on your wall. Really nice.
I had the unit professionally installed and it worked ok during the set up. We connected it to my home network and I was logged on to Netflix and Amazon quickly, and the quality of the streaming video at 60 Inches (I got the larger version of this TV), was excellent. I disappeared for a couple of hours while the rest of connections were made, and when I came back, the installers were getting ready to leave. I tested it out before they left, and the TV cycled on, then automatically shut down. I turned it on again. Same thing. And again. Finally, the green power light turned red and blinked 8 times. This is Sony's way of telling you something is screwed up with the TV. The manual does not tell you what 8x means, and each blink is a code for a different problem. The installer called Sony tech and was on the phone for about an hour. They went through a series of reboots. No fix though. Finally, the tech support said that this was a bad unit and needed to be repaired. Luckily I purchased this on Amazon (paid $250 more than if I bought from another online distributor) and I'm so glad that I did. I called Amazon and they are sending a new unit.
It may look like the installers made a mistake connecting the unit, but they didn't. We disconnected all inputs and we still could not get the TV to turn on. When this happens, it is usually one of two or three things (burnt lamp - unlikely after two hours of use; burnt circuit board - common problem with Sony XBRs). Sony would not say what the code meant, but from online forums, it sounded like my circuit board was faulty.
After my call with Amazon, I did a little sleuthing to see whether anyone else had this spontaneous reboot problem. What I found was that it was very common, going all the back to 2006 on different models. Luckily, mine presented with this issue Day 1. Others were not as lucky, and found that it happened sporadically after they had owned the TV for a few months (which they ignored), and then after the warranty was up, the TVs would eventually "brick". Out of warranty, and out of luck, and the postings all indicate tremendous frustration with Sony tech and willingness to admit any issues with these sets. Just check out one link: http://nerdboys.com/2010/12/23/does-your-sony-bravia-kdl-46w5100-tv-spontaneously-reboot/. There are lots of others too. The problem is a hardware issue, requires a quick service call, and if under warranty, this is free; others reported that the replaced circuit board cost them a little more than $100. Others could not get the issue resolved and were given a "discount" to buy a new TV. Some very frustrated Sony owners out there. Buyer beware.
This is the first time I have ever purchased a TV that broke - at any time, let alone the first day I owned it. On the one hand, I understand that TVs are not the same as they were 20 years ago. This TV contains complex circuitry, including advanced digital decoders and networking capabilities. On the other hand, it's a $3000 item -- it needs to work. And not just through the warranty period, or the period when reviewers like CNET test the picture -- it needs to work for a decade... or longer. That's what consumers expect from TVs. They do not expect to have a computer that has bugs, or must be replaced every 3-6 years. TVs are permanent fixtures in households and we expect them to be workhorses.
So my real frustration is that TVs are not tested the way, say an automobile is tested by reviewers. If you go on Edmunds or read Motor Trend, they have the initial review, plus they have the long term review after miles have been put on the car. I feel like for a $3000 TV purchase (plus $1000 to install a screen this large on a wall including all connections and new cables, etc), the TVs should be tested for initial impressions and then again, maybe a year later after the warranty has expired. Because I don't just want a TV that looks good for the one day that I review it. I want a TV that is going to last many years.
And I think I'm being overly generous to Hollywood and consumer electronics companies who have made the world of home entertainment even more confusing and expensive than the world of Windows (or Mac). If you buy a 3D TV like this KDL line, please do not believe for a second that you will actually be able to view 3DTV with it. To view 3D, you need to have the following additional business in order: First, you will almost definitely need to upgrade all of your HDMI cables to a 3D rated version. They can be as little at $12 or more than $150. And if they're behind your walls, you will have to remove your old ones and snake new ones through. Second, you'll need a 3D blu ray player. Obviously a DVD player won't do, but neither will that new blu ray player you bought only a year ago. Now you need to go and spend at least another $200 on a new blu ray player. What to do with the old one? I don't know. Oh, and you don't just watch blu rays all day? You watch regular TV too? Well, don't count on using that fancy home entertainment 7.1 Dolby receiver that you bought last year for $800. No, the HDMI technology in that old piece of junk wasn't approved for the copy protection codes they placed on 3D blu rays. And don't think you can bypass your receiver and just connect directly to the TV. Do that, and you'll have 3D video and tinny 2 channel stereo sound. If you want surround sound, you'll need to buy a brand new receiver. There are no receivers that can be "upgraded" to pass a 3D signal via HDMI. Finally, and this one is for Sony only -- you need glasses to watch 3D, and this TV doesn't come with them. Cost? About $70-90/pair. So if the family wants to watch, it's another $300. Grand total to "upgrade" to actually see a movie in 3D? About $1400 additional! I knew this going in, and didn't buy this TV for the 3D, but come on!!! Honestly, this isn't even Sony's fault, it's a consumer electronics industry that does not know how to negotiate with Hollywood. This could be so much easier!
So in summary, shame on me for not researching the blogs to see what real consumers are saying about the KDL and the Bravia line generally after several months or a year of use. If I had read those reviews, I would have stuck with a brand I was more comfortable with -- and I may have even gone with a plasma, which is what this TV was replacing. Instead, I followed the expert reviews, and I bought a lemon.
Amazon gave me the choice of getting a refund, choosing another brand or getting a replacement. I chose the replacement because as I stated at the open, I would want to like this TV -- it's beautiful and has all the features that I want. Since it's Amazon, I know that if it doesn't work, I can send it right back. And believe me, I will set reminders on my calendar for warranty expiration dates, and this may be a TV where I buy the extended warranty or service contract. So my advice is to beware of Sony and be careful relying too much on the online reviewers, even from reputable sources like CNET. Truth is, CNET doesn't live with the TVs -- they just spend a few hours with them.
It would be great if CNET scraped some of the blogs when they reviewed these sets (and other equipment) to at least make note when an unusually large number of consumers are facing an issue that they did not find on their review.
I will post a follow up once I get the replacement set.
Pros Need fix prices ,be carefull when you open ,moving it
Cons 3D, Real time player, True color if you see shadow on 3 D please check your glass DVD ..etc
Summary We buy it from Sears 11/11 real great price ,highquality picture and sound,network search movies fast open 1 touch 1 movement unbeat any other Band
Pros TV looks nice when turned off.
Cons Poor picture quality.
Color is off.
Tons of custom settings, but can't get the picture to look good.
Flashlight effect from corners of screen
Summary This TV is terrible and not worth the money. Don't buy into the fan-boy reviews on the internet. I did and I returned the TV to Best Buy after two weeks of screwing with configuration settings.
The TV description at Best Buy originally said this was a 240 Hz TV...it's not. The 3D has a lot of cross talk and due to the set only being 120Hz, fast moving scenes in 3D are impossible to see.
Also, right out of the box, the picture is terrible. It took me 2 weeks to perfect the picture by constantly editing the settings. I could never get rid of the flashlight effect in the corners and partially on some other parts of the screen edge. Google tells me that this is a common problem with this model.
With the best configuration I was able to get, I still had to adjust the picture during the day and then change it again at night. We have a normal living room with average outside light. Further, the viewing angle is very limited with this TV.
Given that the Samsung LED 3D TVs are at a comparable price, I went with them. The set was perfect right out of the box and the 3D doesn't flicker or stutter like the Sony did.
I don't know if other 3D Sony TVs are this bad, but I would rather have no 3D than this TV. I do have a LCD Sony TV that has a great picture and seems very durable....so I'm not a Sony hater; but they really dropped the ball with this model.