"Not Ready for 4k"2.0 starson by NotHappyWithSony
Pros: Nice 1080p picture
Cons: Lots of bugs in 4k application. Bad networking hardware specs and buggy software.
Summary: I really wanted this to work, but Sony's 4k products is simply not ready for primetime. I bought the 65" 4k model to fit in my new house - I was so excited to try 4k, since I'm a big fan of great video quality.
The $4500 4k TV pairs with a $500 Sony 4k media player, which is the only way to get 4k content into it so far. It's not cheap, but I really wanted to go 4k so I got one of each. My 4k player worked once, then froze up during downloading a movie, and I never saw it since. Sony tech support blamed my Apple router, so I replaced that with a Netgear. Then they blamed the fact that I had a switch and a router, and it was clear that they had little or no networking knowledge and was just trying to shift the blame.
The media player unit has no remote, no feedback to the user, and the tech support personnel themselves don't know what the error codes on the TV meant. They are utterly incapable of admitting they have a problem product, and they are rude even after holding on the phone with them for hours over a period of days. The 4k player is junk, and so is their support, it's heading back to the store.
I'll still give 4k TV a few days grace before returning, but I'm unlikely to change my mind. The picture quality is not bad, but It's a poorly designed product, e.g the Ethernet on the unit is only designed to do 10/100, not Gigabit Ethernet. This is ludicrous given that 4k content is massive amounts of data, and GigE is available in even the cheapest laptops these days. I actually do have > 100Mbps download speed, but the only real application I have for this (HD movies) won't be able to utilize the full bandwidth due to TV's poor specs.
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