Pros Liked tv, when it worked.
Cons Refuses to ship repair parts in timely manner.
Summary If you expect lightening speed service when something goes wrong--forget it. I have had this tv for 8 months and the picture went out. I called Toshiba customer service and got hooked up to have this repaired, on site. It has now been almost two weeks and it is still not repaired because Toshiba REFUSED to overnight the part to the repair service. Seriously? This is a multi-billion dollar company and they won't overnight a part? With this poor customer service, I will never buy another Toshiba electronic ever again.
Update 07/17/13 - Part received by service tech DAMAGED! Part has to go back to Toshiba so they can send replacement. Toshiba still refuses to overnight part. It will now take approx. 4 weeks to have tv repaired.
Pros No redeaming qualities!!!
Cons *Poor customer service.
*Won't honor warrenty.
*Unresolved audio problems.
*Won't work with Direct TV or Dish Network.
*Save your money, I recomend avoiding Toshiba products all together!!
Summary Has a serious audio problem and they won't repair under warrenty, customer service says it is a minor problem for only a select few TV's. If you have Dish Network or Direct TV, the audio will become garbled and you will have to turn the TV off and then on again...DON'T BY TOSHIBA!!!