"A good TV with customer issues"3.0 starson by Charlie199
Pros: Amazing picture at a great price ($979.99 from Costco)
Cons: Potential Safety hazard. Much too easy to tip over due to very small pedestal (18"). Oh, and if it falls over it is not warranty.
After 3 other Vizio TV's this one has no free air channel guide.
Summary: While the price and the picture are great some of the customer useability has been lost.
This is our 4th Vizio product and that sets the stage for certain expectations. In two instances this product fell short.
For those of use that want to place the TV on a cabinet be aware that the pedestal is barely adequate for the job. My old sets had pedestals that were at least half the width of the screen and provided a stable platform. The E601i-A3 has an 18" pedestal attached with 3 screws. No matter how tight the screws the TV rocks side to side and front to back. When Support was asked about a possible wall anchor (not a wall mount) to help secure the TV from tipping their response was they offered no options either with the set or at some extra charge. You are on your own.
A feature I had on my old Vizio's and was surprised not to find on this one is a free air digital channel guide. All that's left is a little info bar in the upper right corner that identifies only the channel/program you are on. According to Support Chat it doesn't matter which set you buy Vizio no longer provides this very useful feature at any price.
Not the customer oriented company I'd come to appreciate.
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