- Average user rating: 3.5 stars out of 29 reviews Back to product review
- My rating: 0 stars
Full user review
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5 out of 7 people found this review helpful
1.5 stars
"Disappointing to say the least"
Pros: Pretty good picture, price
Cons: audio, reliability
Summary: I read the reviews, saw the price, checked it out in the store, and came to the conclusion that this was a good buy. Immediately upon hooking it up, I was pleased with the picture. All in all it's pretty good, although I do know what the other reviewer was talking about with regard to "white dots". I would describe them more as bright splotches. They are not always noticeable, but particularly during dark scenes in movies, they are definitely there.
The audio is the big problem. At first the sound on the TV was fine (not mind blowing, but adequate), but when I tried to use the audio out to hook it up to my stereo, it didn't work. I had to turn the volume on my receiver up to maximum just to hear anything. Then, suddenly after about an hour, it just started to work (thankfully the volume was not on maximum anymore when it kicked in). However, there was a big trade off. The sound quality was dreadful. There was a strange static-like sound that accompanied all dialogue making it very difficult to hear. My wife was going insane watching a movie, and decided to go to bed early because she couldn't take it. After a few more hours trying to figure it out, it then switched back to the original scenario in which the tv itself sounds ok, but now the audio out to the stereo doesn't work.
And I agree with the review complaining about customer service. The guy answers the phone, not with, "How may I help you?", but with "Yeah?" After telling me that they don't really deal with audio-type questions his solution was to just turn off the internal speakers, and connect the DVD player and satellite box directly to the stereo thereby completely bypassing the TV's audio all together.
I'll be returning this TV tomorrow, and based on the other reviewer who also had issues with his replacement TV, I think I'll go a different direction. I am glad so many people are having positive experiences, but for me, I need more reliability. I'm sure if you get a set that is working properly it is a great value for the money, but I think the reliability may be an issue: if not immediately, then in the long run.
