Samsung's Best HDTV's - Click Here
- Average user rating: 2.5 stars out of 17 reviews Back to product review
- My rating: 0 stars
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1 out of 1 people found this review helpful
1.0 stars
"Please read this before shopping for this product"
Pros: It was okay while it lasted
Cons: It doesn't work!!!!
Summary: Hello fellow shoppers. I will share my experience here for the 2nd time for the site shuts my computer down for some reason. A lot to say for some reason. Must mean this is a review to read and think about. I shopped long and hard to find this model TV around my area. Apparently of the 5 major distributors places the last place only had 1 do to so many returns on this model. I should have seen it but it was my birthday gift and supposed to be here for the football and holiday season for family and friends to gather and enjoy. The price seemed too good to be true. It was! I bought the TV on 10/6 and by 11/3 its audio and video had no longer felt the need to work. The tech support through 5 basic questions determined it to be the motherboard that failed in less that a months time. They shipped the new board to the local technician taking about a week and then another few days to set the visit to repair on location. The tech schedule to come and apparently the 4-5 question test was not so accurate at trouble shooting a faulty TV and the part was not the problem. The customer support is very nice and prompt about calling and responding but I have owned the TV longer broken now then working after staring at this decoration as the football and holiday season pass before the me. So remember to shop smart this holiday season. By the way the newest update is another week or so to bring the replacement TV. Remember any company that Doesn't sell reputation Doesn't have anything worth buying. Good luck fellow shoppers.
- 2 replies to this review
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We bought the VP423 (I think its the same as the vp422) from Costco in December and only 1 month later, same thing happened: screen completely went black and I can't turn the TV on anymore!!!! Sounds like these Vizios are defective!! Now I gotta waste more time and return this heavy TV and buy something else, how annoying!!
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I bought the VP422 because of the price and the video quality. It look like the best video quality of any Flat Screen I look at. I Bought it on November 22, 2008. Today December 27 the tv sceen went blank and the sound stopped. The control would not operate the TV. I am now being told be the rep. that I got to wait 5 to 7 day for a repairman to contact me. I am planning on finding out if I can return it to Wal Mart and get a different one.
