"Works great. The problems were my own."4.0 starson
Summary: I got the router the other day and installed it this morning, OK, yesterday morning technically, around 20 hours ago. EVERYTHING works, printer sharing included and exactly as I imagined it - i.e. neither of my two machines needs to be on for the other to print to the printer. It was a snap to install and get the printer working. I did have a problem configuring the router and I called technical support. The problem turned out to be the fact that I had disabled the DHCP Service in my Windows 2000 on the machine that I chose to configure the router. Thus, it couldn't pick up an IP from the router. I had no problems getting right through to tech support at the 877 number supplied (toll free), and you get a tech support person from the start = real cool. First guy wasn't too smart, IMO. He had me try a mess of stuff and finally gave up and said he was going to escalate to a higher level technician and I'd get a call. Meantime I discovered that my other machine could run the configuration program and I set things up. Caveat! When you choose a password (if you DO choose a non-blank password to access router configuration), don't use more than 9 characters. If you do, only the first 9 are stored and if you try putting in your PW with more than 9 characters, you are rejected. I was about to call them for that (couldn't login) but I figured it out - put in the first 9. The next guy I got had me assign an IP instead of using DHCP for my problem machine. Then everything worked. While on hold I realized that my printer wasn't on their website's list of supported printers for the 704p. Bummer. Why? I asked. My HP4M is certainly designed to work with a print server - it's primarily a network printer. The technician said I should look for the item in the FAQ on how to set up your printer on the 704p. This does NOT involve using the driver supplied on the CD. It's just a Windows configuration thing. It works fine. The technician followed up our conversation by sending me a cool email with a number of very useful links. I'd say this is very good tech support. I reenabled the DHCP Service on my number one machine and reset the TCP/IP settings to get an automatically assigned IP and DHCP's working on both machines now. The pleasantest surprise is that my VPN at work is functioning - no tweaks necessary. Now I've got to figure out how to get file sharing working on my LAN. Got a great deal on this, about $40 at buy.com after $20 rebate, and I hear it's available for $40 - $20 MIR right now at Fry's! What a deal!