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- Average user rating: 2.0 stars out of 14 reviews Back to product review
- My rating: 0 stars
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7 out of 7 people found this review helpful
2.0 stars
"Things are not always as they seem..."
Pros: excellent reception/tracking, bluetooth voice instructions
Cons: drive mode limitations and non-functional "traffic" service...
Summary: I learned about the rider last fall and waited with anticipation for the release. I ordered mine as soon as they were available. My initial reaction was based on two factors: the Bluetooth interface (I already have a Cardo ScalaRider attached to my Arai Corsair helmet) and its remarkable ability to obtain a position fix even in the basement of my home. The GPS receiver is exceptionally engineered.
My joy quickly diminished however as I learned that when the unit is moving it disables phone features; essentially making the phone integration useless; Even worse, when it is connected to the cradle adn in motion, it disables nearly all navigation and control features. TomTom calls this "drive" mode and says that it's for safety. Frankly, it's a real nuisance. There are a number of folks who are working on hacks to disable the ?drive mode? lockout. One involves covering the third connector on the rear housing?
For me the final straw was after spending nearly two months trying to get the traffic service to work. After establishing that my phone (V3) and service (TMobile) are ?supported?, I made my way to the depths of tech support? Finally, a few days ago after opening a total of six trouble tickets, I was told "traffic does not work on the Rider and it never did. The options are only there because we use the same interface on all Go type devices". I later found out that in fact, it works in the UK and other countries, but it does not work here in the US. They said it has something to do wit the maps used for the US. As of yesterday, the TomTom knowledgebase claims that traffic is supported on the Rider, even in the US. Worse yet, most vendors of the unit have no clue about this and continue to list Traffic as a great feature of the unit.
Needless to say, mine is on its way back to TomTom. One grand is far too much for a crippled GPS (drive mode) with a "major feature" which is not really supported.
After talking to Lowrance about the ruggedness and water resistance of the iWay 500c, I?ve decided to give that a go. Lowrance actually used the term "waterproof" to describe the iWay, saying that it is ?marine safe?. Further, they claim that customers have safely used it on ATV?s in rugged off-road environments, so mounting it on my Harley VRSCSE2 cruiser should be a safe bet.Updated
Well, as it turns out, TomTom has revised their 'supported' phones list and removed the Moto V3.
It would appear that the traffic service does work in the US for some folks. all this suggests that despite my best attempts, i never did get the 'real story' about why traffic was not working for me.
TomTom may have saved a customer and avoided the expense of a return if they had been more forthcoming with me throughout the process...
Where to buy
TomTom Rider:
$1,107.99
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Amazon.com Marketplace
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$1,107.99 | See Site |
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