Toshiba Pocket PC e740 WiFi user reviews (handheld - Windows Mobile 2002 - 3.5")

0.5 stars

"Consistent Data Loss; Toshiba in Denial (at best)!!" on April 13, 2005 by esteedman

Pros: Great concept: WiFi, VGA, USB, CF & SD Card Slots

Cons: Routinely loses data, therefore totally unreliable

Summary: This is a case of a great idea gone bad, and after investing +/- $1,000 (with accessories) I'm really unhappy and frankly, offended.

When the e740 is up and running it is a good machine. Unfortunately, this model has a systemic problem of losing data when the battery runs down (it seems that there is no internal battery to maintain memory), and the battery consistently runs down even when the unit is initially fully charged, is "off", and not used whatsoever after a day or so (at best). Since this condition renders the e740 patently unreliable, it is simply a truly worthless device unless, of course, one wants to walk around with connected power all the time (perhaps defeating the purpose, one might suggest).

There was a recall of early models for this very problem (I had one) and even after returning that unit to Toshiba twice, and then even allowing them to swap it out for a "refurbished" unit, the e740 still does exactly the same thing. Toshiba at this point hangs up on me now, and is either in denial or is "conveniently ignoring" the issue at the expense of the unfortunate buyer. Or, maybe I'm just EXTREMELY unlucky.

Last Toshiba anything for me, friends. Oh, by the way, I'm suing them over this as it is so bad, and worse, their attitude toward doing the right thing, so clearly outrageous.