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BlueAnt Wireless V12 LCD Bluetooth Headset (01/31/2007)

BlueAnt Wireless V12 LCD Bluetooth Headset

Entered CNET Catalog: 01/31/2007

SKU: 093745

Manufacturer: Blueant Wireless

Manufacturer description

Marketing description is not available.

Product summary

The goodThe good: The BlueAnt Wireless V12 LCD Bluetooth headset has an LCD for viewing caller ID and battery status, and can store up to 10 contacts. It fits comfortably in the ear and has pretty good sound quality to boot. It also has a vibrating alert and a micro USB lanyard so you don't have to wear it on your ear all the time.

The badThe bad: The BlueAnt Wireless V12 LCD Bluetooth headset is rather bulky, has a boring design, and comes with tiny volume buttons on its side.

The bottom lineThe bottom line: The BlueAnt Wireless V12 LCD Bluetooth headset solves some of the problems that come from wearing the headset on the ear by providing a micro USB lanyard to wear around the neck plus a vibrating alert feature. Although it is bigger than most headsets, we still think it has a comfortable fit and good audio quality.

Average user rating: from 5 users
2.0 stars

Editors' review

  • Editors' Choice: No
  • Reviewed on: 03/09/2007

Aside from the occasional headset such as the Jabra BT800, there aren't too many Bluetooth headsets with an LCD. Since you can't really see the screen when the headset is worn on your ear, we didn't think it made much sense. Yet, the BlueAnt Wireless V12 LCD Bluetooth headset seems to have solved that issue by including a lanyard for wearing it around your neck. Sure, you'll look a little geeky, but you'll actually be able to see the LCD when you receive a call. And in case you prefer to wear it on your ear all the time, there's a vibrating alert feature as well. Aside from the solid feature set of the V12, it also has a decent fit in the ear, plus good sound quality. The V12 is currently available for $79.99.

The BlueAnt Wireless V12 LCD Bluetooth headset has a rather dull design and is shaped like a small pack of gum, except it's oval. Not only is it bulky at 2.34 inches wide by 0.75 inch high by 0.55 inch deep, it also has an uninspired black-and-silver color scheme. On the upside, it's quite light at 0.5 ounce. On the front of the V12 is the 1.2-inch monochrome LCD and a very tactile multifunction button right above it. The left spine is home to two tiny volume buttons, which while easy to press, are still a bit too small for our tastes. On the back of the headset are the earpiece and an ear loop that can be detached to fit on either ear. The earpiece rested quite comfortably in the ear, and it even comes with two different-size ear hooks for small and large ears.

The LCD is, of course, the most useful feature on the V12. Not only does it display caller ID, you also can check the battery status of the headset, check out its volume level, and see if it's connected to a nearby phone. Plus, you are able to see if the vibrating alert is on or not. It also has a scrollable call history of the 10 last used phone numbers. You can dial directly from this list of numbers, and you can erase numbers if you wish. The large LCD holds 12 digits and has an automatic backlight.

Other features include call reject, one-touch redial, call transfer from headset to cell phone and vice versa, and the capacity to pair it with five different devices. As we mentioned before, there's also a very handy vibrating alert feature that lets you know when there are incoming calls. You can turn the alert on or off, and while we certainly like this feature for when the headset is on a lanyard or in your pocket, we strongly recommend turning the alert off when the headset is worn on your ear. A strong rattling buzz going off on the side of your face is not too pleasant.

We paired the BlueAnt Wireless V12 LCD Bluetooth headset with the T-Mobile Sidekick 3 without a hitch. Call quality was pretty good thanks to the headset's ambient noise reduction technology. We could hear our callers quite clearly even when we were in noisy environments. We did suffer some quality loss in windy environments, but it wasn't terrible.

The BlueAnt Wireless V12 LCD Bluetooth headset has a rated talk time of 12 hours and a rated standby time of 15 days.

User opinions

Select a User Opinion to view: 1 2 3 4 5
User Rating:
1.5 stars

out of 5 user reviews

decent product-no support

Pros: caller ID-Viberate-easy to pair

Cons: NO WARRANTY SUPPORT

Review: I bought the V-12 headset 6 Months ago, I put up with the tinny sound because I liked the lanyard and vibrate feature. Lately the headset decided to work only with upward pressure on it while in ear. I contacted support by email 7 days ago and called them 4 days ago. still no response. It seems they promise but don't deliver warranty or even a call back.
User Rating:
2.0 stars

out of 5 user reviews

Here today, gone tomorrow !

Pros: can wear it around your neck, vibrating alert, lcd display

Cons: sounds tinny

Review: I bought this on a Friday and returned it the next day. It was easy pairing this with my phone but that's about it. I really wanted this to work but the audio in my ear sounded garbled and tinny. Also people on the other end had a hard time hearing and understanding me. I bought this because of the reviews. Maybe I just got a bad unit.
User Rating:
2.0 stars

out of 5 user reviews

Not that impressive

Pros: Small, lightweight and neat features

Cons: Poor battery life and terrible reliability

Review: I thought this thing was great when I first got it. However, after having used it for a few months now it leaves MUCH to be desired. Battery life is fair, at best. Sound quality is not good at all and the reliability factor is POOR. Often times, when receiving or making a call, the headset won't connect with the phone. Though it shows it's paired, I have to go to the phone to talk. Then, at times, it will connect for no reason; other times it will remain disconnected. If there were a pattern to this I would say it was something that could be fixed or a new unit would fix it. As sporadic and unpatterned as it is I know it's just $60 bucks of crap hanging off my ear.
User Rating:
4.5 stars

out of 5 user reviews

Well Pleased With the BlueAnt V12 LCD

Pros: Vibe Alert, Caller ID

Cons: Bulky because of Vibe Alert, Ear Bud need Cushion Cover for Improved Comfort

Review: I have the Cingular now AT&T 8525 phone. This headset connected without a problem and call quality on my side and the person I was talking to was clear. No buzzing or static reported from my end or the person Im talking to. The headset also worked well while talking with my car windows down driving down the street. Overall Im very pleased with my purchase compared to other headsets Ive tried in the past. I have small ears so the smaller ear hook that comes with the V12 fits perfect. One improvement BlueAnt could make for this headset is by providing a cushion cover for the ear bud. I had an extra cushion around the house so I put it on the ear bud and the comfort level was noticed immediately. I wanted to provide feedback because this is a great bluetooth headset.
User Rating:
2.0 stars

out of 5 user reviews

The actual performance of the V12 is very disappointing.

Pros: Great idea for a headset, but all the bugs aren't worked out yet.The buttons and controls are well laid out and accessible. Redial function works well.

Cons: Sound quality is poor. Very tinny. Generally shrill. Regularly drops and disconnects calls. Very uncomfortable earpiece and hook. The promised talk time of 12 hours is more like just 4 or 5 hours.

Review: I've had a Sony Ericsson HBH-662 for a couple of years which I've used near-flawlessly with a SE T637. Like the BlueAnt V-12, the HBH-662 also features an LCD caller ID. However, if the caller is someone in my T637 phonebook, the 662 LCD lights up and displays the caller's name instead of the number. The V12 cannot display the caller's name and only displays anelevendigitphonenumberwithout-dashes-to-break-it-up-making-the-number-difficult-to-read. It puts a "1" before every number, which means the beginning of every phone number looks exactly alike. Once I move past the "1" and begin to decipher the remaining tendigitphonenumberwithoutdashes, I often find the time is gone to answer the call and my caller has gone to Voice Mail. Consequently, the V12 forces me to memorize the phone number of my callers if I'm going to ID them when they call--which actually makes the Caller ID functionality very limited.

On the other hand, the 662 has been a great headset--except when I received it, it didn't include all the directions. It stated the 662 would be ready to use after just a 90-minute charge, but that was only referring to charges between uses. So I only charged it for 90 minutes before I first used it, instead of the necessary 8 or 9 hours for the first charge. While talk time was initially in the 6 or 7 hour range, in the last 3 or 4 months it's dropped to just 45 minutes to an hour. If there were a way to just replace the 662's batteries, I'd just replace the batteries, and you wouldn't be reading this review.

The V12 also drops and disconnects about half my calls. The 662 never drops calls, unless the battery is getting low. Even then it has a distinctive warning beep letting you know that time is running short. When the battery actually dies, the 662 automatically transfers the call back to the phone. The V12 not only drops the call, it disconnects the call--without warning or notice. This can happen 2 or 3 times during a 30-minute call.

The V12 earpiece is also uncomfortable after 15 or 20 minutes. Instead of soft rubber like the 662, the V12 hook is semi-hard plastic. Ouch.

When the V12 arrived, its readable (exceptforphonenumbers) LCD screen stated it had a 90% charge. Given my previous not-charged-enough experience with the 662, I was hesitant to use it at first. The included and thorough V12 instructions said to recharge once the battery dropped to a 20% charge. So I went ahead and used the V12. I noticed the battery charge generally dropped by 10% with each call. If I started out at 80% at the beginning of a call, it was 70% at the conclusion. After the next call it dropped to 60%, etc. So I'm not sure how accurate the battery level indicator actually is because sometimes a phone call would last just 15 minutes or it might be 30 minutes.

A great advantage of a BT headset is the ability to utilize Voice Dialing with the simple push of a button. The 662 always performed this feature flawlessly. The V12 works well about 75% of the time. I think this means it's just best to use a SE BT headset built by the same brand manufacturer of whatever BT phone you have.

Finally, while this may seem like a pretty negative review, the V12 is a great idea. I think I just encountered too many first-generation flaws--for me.

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BlueAnt Wireless V12 LCD Bluetooth Headset specifications

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