Pros Sound quality
Cons Wear out fast
Summary These headphones have amazing sound and very full base. Further, they're very comfortable and stay put in your ears, unlike some others that I've tried that fall out constantly.
The problem is, they wear out, FAST. I have now purchased 3 pair of these headphones within the last 2 years. They last less than 9 months each, and then the left headphone starts crackling, then going in and out, and then dies completely.
Now, because I bought my headphones through eBay (instead of directly from B&W, they will NOT honor the warranty! They will replace headphones for you for $100 fee, but be warned that the warranty on these replacements is only good for 90 days, and not the normal 2 years. Thus, they will try anything and everything to get you to buy more and more headphones for them.
Maybe you're fine with spending $400 per year on headphones to buy a different pair each six months when they wear out, but I will not support a company that behaves this way. It's the worst customer service I've ever encountered.
Now I'm totally spoiled by the sound quality of these headphones and stuck looking for an alternative.
Pros Sound quality
Cons Build quality
Summary I have had 3 pairs of these in the past year, all have had the same issue - the wire on the left ear becomes defective and stops working. I returned the first within 30 days, got another pair and out of the box they were broken. Returned those and used them in my office for about a year.
Now B&W is refusing to help me because I don't have my receipt from a year ago. The customer service was rude and unhelpful and the build quality is horrible. The sound was great, but the defective build and customer service that refuses to help me makes me never want to purchase from B&W again.
What a shame. I had such high expectations from this company.
Pros Sound quality, design, sturdy design.
Cons Super uncomfortable.
Summary I'm obsessed with good sound quality, but I find that these headphones are just so intensely uncomfortable that I don't really want to wear them. Some of the time I'll reach for a $30 pair of broken earbuds (the sound cuts out a little when the wire is jostled) instead of these. They're that bad.
I find that they just dig into my ears and make them sore, and it happens as soon as I put them in. I'm constantly aware of them in my ears in a very unpleasant way, and the feeling doesn't go away until I've had them out for quite a while.
Worse yet, I can't get them to seal properly. There are several types of ear pieces included, but I find that they either don't fit or fit *too* well -- by this I mean that they get set deep into my ear canal. Way too deep, in fact. It's very discomforting.
All in all these headphones look great, sound great and I feel as though they're going to last, but despite all that I feel as though I've wasted $200. For me wearing them even for a moment is an exercise in discomfort and outright pain, and I am not someone who normally finds earbuds uncomfortable in the slightest.
Stay away. There are so many earbuds in the the market there's absolutely no reason to get these. Big disappointment.
Pros Good sound
Cons When you walk or run with these headphones, there is a distracting and annoying sound that emits from them. I got so distracted I took them back to Apple
Pros The sound is glorious.
I got used to the cumbersome fit eventually.
Cons The wire in the pictures looked more durable and less plastic-y/annoying. It is in fact plastic-y and annoying. It gets tangled easy and just isn't what I wanted or expected from a $200 pair of earbuds. I think they are at Be$t Buy now for $175
Summary I recommend them. They won't let you try on a pair but if you make sure and get it from a place that is easy to return items, buy them, try them, return them if you don't think they're comfortable.
After a while I either stopped caring about the discomfort or got used to it, they still sound flawless.
I bought these as well as some beats with a nicer cord, the beats were grossly bass heavy and when I heard these things the awesomeness was easily recognizable immediately compared to the beats.
This is irrelevant really to the headphones but I thought I would mention it, the zipper on the case is awful. it gets stick, the metal zipper handle gets strangely jammed with the box-esque attachment.
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